Job Description

Vacancy Announced: 31 Aug 2022 ( Wednesday)
Job Code: MG2208C/4I Operations Coordinator ( Waste Management Operations)
(Immediate Hiring) 02 years' Experience as Operations Coordinator is mandatory (Any Country)
Shortlisted candidates will be invited for interview(s) in the order they apply.
Selected candidate(s) will receive Immediate posting to our Abu Dhabi Office in Hamdan Street-WTC. I. Job Summary Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses office 365 software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents etc.
• Assists with data collection and reporting.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service and its operations.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service records on a daily basis.
• Performs other duties as assigned.

III. Supervisory Responsibilities
This job have supervisory duties. About Mersat in UAE
Mersat Group of Companies offers a unique combination of Environment Studies, Waste Management, ISO Certification and Competency Training, Information Technology, Tourism, Logistics and much more with high class quality services beneficial for all types of businesses. We are pleased to announce an incredibly exciting opportunity to join our Abu Dhabi Division. About Job
Operations Coordinator for Waste Management Operations. Requirements
Proven experience in operations role
Good knowledge of relevant computer programs and telephone systems
Ability to learn about services
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints Key Competencies
Responsibility
Good Communication skills
Information gathering and management
Initiative
Negotiation skills
Stress tolerance
High energy levels
Self-motivation
Team player Education and Experience
Minimum 2 years' experience in Operations.
Well capable to handle clients over phone.
Negotiation skills
Proficiency in computer applications (MS Office, Emails, and Internet) Skills
Accurate listening skills - Advanced
Communication skills - Proficient
Computer skills - Proficient
English Language skills - Excellent
Negotiation skills - Advanced Thanks, HR Director for the Employee Selection Team
Mersat Group Management LLC
Abu Dhabi - UAE Job Types: Full-time, Permanent Education:

• Bachelor's (Required)

Experience:

• Operations: 1 year (Required)

Language:

• English Fluent (Required)
• Hindi (Required)