Job Description

Must have his own VISA.

Job Overview

We are seeking a dedicated and proactive

Operations Officer

to join our team. The ideal candidate will have strong communication skills in English, with Arabic considered an advantage. This role requires experience in product training, store operations, and overall support of daily business activities. As an authorized partner of

Virgin Mobile

and

DU

, we value professionalism, attention to detail, and a strong commitment to delivering excellent service.

Key Responsibilities

Oversee daily store operations to ensure smooth and efficient workflow. Provide comprehensive product training to staff on telecom services, offers, and systems. Ensure all operational procedures are followed in alignment with company and partner standards. Coordinate with sales teams to ensure accurate implementation of promotions and product updates. Assist in inventory management, stock levels, and store merchandising. Handle customer escalations and support the team in delivering exceptional customer service. Prepare and maintain daily operational reports. Ensure compliance with Virgin Mobile and DU guidelines and requirements. Support management in implementing new processes and improving operational efficiency. Collaborate with cross-functional teams to support business goals.

Requirements

Strong proficiency in

English

(spoken and written);

Arabic

is an advantage. Must have a car. Previous experience in

telecom operations

, retail operations, or a similar role. Experience in

product training

or staff coaching. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work independently and within a team. Professional attitude and strong problem-solving skills. Familiarity with telecom products, SIM activation processes, and store systems is a plus.

Please share your CV in the email below with the subject as per the position applied for. Due to the massive response, please note that only shortlisted candidates will be contacted.

Email: layan.karkout@vega-uae.com

IF YOU DONT HAVE YOUR VISA, KINDLY DONT APPLY.

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month

Application Question(s):

Do you have your own VISA?
Language:

* English (Preferred)