Job Description

Online Merchandiser - eCommerce and Quick Commerce Operations - Dubai, UAE
Role Summary
Al-Futtaim Group is hiring an Online Merchandiser in Dubai to manage digital catalogue operations and platform execution for M&S websites and third-party Quick Commerce partners such as Deliveroo, Foodpanda, and Instashop. This role focuses on website updates, campaign coordination, product listing accuracy, and reporting - all aimed at improving user experience and maximizing digital sales performance.
Employment Overview
Job Location: Dubai, UAE
Industry: Marketing / PR / Advertising
Function: Digital Marketing / SEO
Job Type: Full-time
Salary: 8000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Key Responsibilities

• Manage daily website updates and product merchandising using the KIBO CMS
• Build landing pages, campaigns, and seasonal features in coordination with content teams
• Ensure accurate tagging, categorization, and SEO optimization of product listings
• Oversee catalogue listings, pricing, and availability across Quick Commerce platforms
• Monitor platform KPIs (cancellation rates, delivery windows, availability) and resolve issues promptly
• Adapt content to meet platform-specific and regional requirements
• Upload digital marketing assets for campaigns including email, homepage banners, and PPC ads
• Coordinate go-live timelines and maintain content trackers for internal alignment
• Generate weekly reports and performance insights for internal stakeholders
• Recommend improvements to product positioning, content optimization, and platform performance

Ideal Candidate Profile

• Bachelor's degree in eCommerce, Marketing, or related field
• Minimum 3 years of experience in online merchandising, digital content, or trading roles
• Hands-on experience with CMS tools (preferably HCLDX) and eCommerce platforms (e.g., KIBO, SAP)
• Familiarity with Quick Commerce platforms and their operational workflows
• Strong skills in Excel and digital reporting tools (e.g., Google Analytics)
• Detail-oriented, organized, and able to manage tasks across multiple digital platforms
• English fluency required; Arabic is an advantage

Why Join Us
This role offers the chance to shape the online shopping experience for a major retail brand, combining creativity and analytical thinking within a supportive, data-driven team environment. You will help manage both first-party and third-party eCommerce platforms at scale, making a measurable impact on customer engagement and digital sales growth.
About the Company
Al-Futtaim Group is a leading diversified conglomerate headquartered in Dubai, with active operations in retail, automotive, real estate, healthcare, and finance. The group represents some of the world's top retail brands and continues to lead the region's digital transformation in consumer experiences. Through innovation and operational excellence, Al-Futtaim is redefining how the Middle East shops, lives, and grows.
Job Title Online Merchandiser - eCommerce and Quick Commerce Operations - Dubai, UAE
Online Merchandiser - eCommerce and Quick Commerce Operations - Dubai, UAE
Role Summary
Al-Futtaim Group is hiring an Online Merchandiser in Dubai to manage digital catalogue operations and platform execution for M&S websites and third-party Quick Commerce partners such as Deliveroo, Foodpanda, and Instashop. This role focuses on website updates, campaign coordination, product listing accuracy, and reporting - all aimed at improving user experience and maximizing digital sales performance.
Employment Overview
Job Location: Dubai, UAE
Industry: Marketing / PR / Advertising
Function: Digital Marketing / SEO
Job Type: Full-time
Salary: 8000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Key Responsibilities

• Manage daily website updates and product merchandising using the KIBO CMS
• Build landing pages, campaigns, and seasonal features in coordination with content teams
• Ensure accurate tagging, categorization, and SEO optimization of product listings
• Oversee catalogue listings, pricing, and availability across Quick Commerce platforms
• Monitor platform KPIs (cancellation rates, delivery windows, availability) and resolve issues promptly
• Adapt content to meet platform-specific and regional requirements
• Upload digital marketing assets for campaigns including email, homepage banners, and PPC ads
• Coordinate go-live timelines and maintain content trackers for internal alignment
• Generate weekly reports and performance insights for internal stakeholders
• Recommend improvements to product positioning, content optimization, and platform performance

Ideal Candidate Profile

• Bachelor's degree in eCommerce, Marketing, or related field
• Minimum 3 years of experience in online merchandising, digital content, or trading roles
• Hands-on experience with CMS tools (preferably HCLDX) and eCommerce platforms (e.g., KIBO, SAP)
• Familiarity with Quick Commerce platforms and their operational workflows
• Strong skills in Excel and digital reporting tools (e.g., Google Analytics)
• Detail-oriented, organized, and able to manage tasks across multiple digital platforms
• English fluency required; Arabic is an advantage

Why Join Us
This role offers the chance to shape the online shopping experience for a major retail brand, combining creativity and analytical thinking within a supportive, data-driven team environment. You will help manage both first-party and third-party eCommerce platforms at scale, making a measurable impact on customer engagement and digital sales growth.
About the Company
Al-Futtaim Group is a leading diversified conglomerate headquartered in Dubai, with active operations in retail, automotive, real estate, healthcare, and finance. The group represents some of the world's top retail brands and continues to lead the region's digital transformation in consumer experiences. Through innovation and operational excellence, Al-Futtaim is redefining how the Middle East shops, lives, and grows.
Post Details
Job Start Date
Salary from 8000.00
Salary to 12000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location