Job Description

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.


Al Rostamani International Exchange is a leader in providing currency exchange and international remittance services in the UAE. It is an ISO 9001:2000 certified company having a wide range of products and services catering to all income groups for both nationals and expatriates.

Job Purpose

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Perform/process remittances as per the standard operating procedures.

Job Responsibilities

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Batch / Process Transactions received from branches and send to respective banks on timely basis with accuracy Handle queries from banks and branches in a timely manner Retrieve, analyze, record and forward inward messages / reports to intended recipients Send Advise of Demand Draft Issuance to respective banks on timely basis Support branches by acting immediately on special requests (i.e. Special Handling, MT103 Copy, Urgent Query, Processing Clarifications or Assistance, etc.) Reconcile / check processed transactions and inform department head or supervisor of issues or exceptions identified and prepare daily report indicating any discrepancy or exceptions noted Handle incoming telephone calls File completed documents and pack for storage if and when required Coordinate with branches concerned when required for any clarifications or requirements to enable release of specific transaction; Inform / advise branches immediately of any rejected transactions providing specific reason for rejection; Inability to process / release payments for whatever reason should be informed immediately to coordinator or supervisor

Job Requirements

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Qualifications

Bachelor's Degree preferably in Banking and Commerce stream

Experience

Minimum 2 years of related experience Banking / Remittance experience preferred

Knowledge & Skills

Knowledge of MS Windows and MS Office Team player and Customer focused Good communication skills Ability to work independently on a variety of responsible clerical tasks Ability to work under pressure and meet deadlines Knowledge of check and remittance processing Knowledge of the operation of computers equipped with modems and other standard office appliances Good Organization skills Good Coordinating skills Banking / Remittance experience is an added advantage

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.