Job Description

Office Administrator
(17922)
At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it's our passion.
Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.
Job Summary
The Office Administrator is based at Kerzner International's One Za'abeel office in Dubai and provides comprehensive administrative support to ensure efficient daily operations of the office. This position reports to the Global HR Manager and manages office facilities, visitor experience, and administrative functions while supporting colleagues across all departments and maintaining professional standards that reflect Kerzner's ultra-luxury brand reputation.
The role ensures smooth office operations through coordination of facilities management, vendor relationships, and administrative services while creating a welcoming environment for colleagues, visitors, and guests. The position serves as the first point of contact for the office, managing reception duties, meeting room coordination, and office supplies while supporting various administrative projects and initiatives across the organization.
Key Responsibilities

• Manage reception area and serve as first point of contact for visitors, guests, and colleagues ensuring professional and welcoming experience
• Coordinate meeting room bookings, setup, and catering arrangements for internal meetings and external client presentations
• Oversee office supplies inventory and procurement ensuring adequate stock levels while managing vendor relationships
• Manage visitor access, security protocols, and guest registration in coordination with building management
• Coordinate travel arrangements, accommodation bookings, and logistics for colleagues as required
• Maintain office facilities and coordinate with building management for maintenance, repairs, and facility-related issues
• Support HR Manager with administrative tasks including colleague onboarding logistics, event coordination, and documentation
• Manage incoming and outgoing mail, courier services, and package distribution
• Coordinate office events, colleague celebrations, and team-building activities
• Maintain office filing systems, records, and documentation ensuring organization and accessibility
• Support invoice processing and expense management for office-related purchases and services
• Assist with visitor parking arrangements and transportation coordination
• Manage office phone system, direct calls, and handle general inquiries professionally
• Coordinate with IT department for technology setup, equipment, and troubleshooting support
• Support various administrative projects and initiatives as assigned by HR Manager and senior leadership
• Ensure office cleanliness, organization, and professional presentation at all times
• Maintain confidentiality of sensitive information and handle proprietary materials with discretion
• Coordinate with property teams and regional offices for logistics and administrative support as needed

Skills, Experience & Educational Requirements

• Minimum 3-5 years of experience in office administration or similar role, preferably in corporate or hospitality environment
• High School Diploma required; Bachelor's degree in Business Administration or related field preferred
• Strong organizational skills with ability to manage multiple tasks and priorities simultaneously
• Excellent interpersonal and communication skills with professional telephone manner
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
• Experience with office management systems and meeting room booking platforms
• Strong attention to detail with ability to maintain accuracy in administrative tasks
• Professional appearance and demeanor reflecting luxury brand standards
• Ability to work independently while collaborating effectively with colleagues across departments
• Strong problem-solving skills with proactive and resourceful approach
• Experience in luxury hospitality, corporate office, or premium service environment advantageous
• Knowledge of Dubai business environment and local vendors preferred
• Flexibility to adapt to changing priorities and handle urgent requests

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Skills Required