Job Description

The core function of Hospital Medical Director is to ensure and enhance patient safety, quality of care and patient experience in the designated facilities. The post - holder will provide leadership to ensure effective systems are in place to monitor and improve clinical performance of the healthcare team. The post-holder will bridge the gap between Facility Medical Staff, Facility and Cluster Clinical Leadership. He / she will take on an active role with organizational accreditations and certifications.



Take on a Leadership role within the Facility and ensure patient safety and quality of care is upheld to the highest standards. Contribute to the development and implementation of NMC Vision, Strategy and Business Objectives as a senior clinical leader. Have responsibilities related to strategy, which can impact facility's short-term and long-term vision. Medical Director can be responsible for developing and monitoring the clinical strategic objectives and contributing to the strategic objectives. Ensure compliance with Federal and local (Emirate) laws and regulations. Encourage collaboration and engagement among internal staff and stakeholders including NMC Group-level Leadership, Regulatory Bodies etc. Support Governance Committees including but not be limited to morbidity and mortality, quality & patient safety, medical complaints, sentinel and adverse events reporting, infection control, accreditation, clinical privileging, and pharmacovigilance. Serve as primary advisor to the Facility Operations, case management and clinical management regarding health, quality, and safety issues. Assure policy and procedures are in place to optimize clinical efficiency and effectiveness. Ensure the ethical medical practice is always maintained and where necessary take action when compromised. Build a culture of respect, trust and professionalism among Medical Staff which is represented by fairness, integrity, and non-discrimination. Oversee several areas related to human resources of Clinical Staff. These include: + Hiring and privileging Medical Staff
+ Training of Medical Staff and healthcare providers,
+ Evaluating employee performance
+ Appointment ad-hoc panel for reviews / investigations.
Provide clinical direction to Medical Staff including Community-Based Doctors. Facilitating communication among clinicians and Regulatory bodies. Be available to staff to discuss clinical cases or internal matters for service improvement. Support medical education and training, scientific and research activities. Facilitate and analyze (internal and external) audit / inspection results and direct improvement plans to ensure standards (Regulatory, Accreditation, NMC) for patient care are met. Ensure the management and timely reporting of sentinel events to the appropriate Bodies. Develop, implement and monitor preventative measures to reduce medical and clinical complaints. Participate / Lead as a responsible member of the Facility's clinical management team and other work / quality / safety related Committees. Initiate, guide & participate in the hospital's continuous quality improvement activities. Have a wide range of financial and budgeting responsibilities to take sure a facility's finances facilitate patient care strategy effectiveness.

Interacting with patients who may be dissatisfied with their care/ Regulatory complaints.
Report to the competent authority for any issues that are a threat to patient safety or the public. Ensure confidentiality and comply with data protection norms. Provides leadership, vision, and direction in developing new medical service delivery areas for the facility; directs, monitors and evaluates programs, revising and adapting as necessary and/or appropriate; assists in formulation and/or revision of medical program/clinical services policies and protocols. The duties are not exhaustive, and reasonable modifications can be made from time to time to meet the needs of the service. Any additional responsibilities may be assigned by the Regional Medical Director.

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Education

Basic Medical Degree (MBBS or equivalent)

from a recognized medical school.

Postgraduate medical qualification

such as:

Board Certification

(e.g., American Board, CCT, FRCP, Arab Board)

Fellowship/Master's degree

in a medical specialty relevant to women's and/or pediatric care is preferred.
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Experience

Minimum of 10 years

clinical experience post-qualification. *

At least 3-5 years of experience in a leadership/administrative role

, such as Head of Department, Clinical Director, or Medical Director.