Medical Clinic Receptionist
Isa Town, B16, BH, Bahrain
Job Description
The Clinic Receptionist serves as the first point of contact for patients and visitors, representing the professionalism, warmth, and efficiency of the clinic. This individual is responsible for ensuring a seamless patient experience from check-in to check-out while maintaining confidentiality, accuracy, and a positive atmosphere within the reception area.
Key ResponsibilitiesFront Desk & Patient Relations
Greet all patients and visitors with a professional, courteous, and welcoming attitude. Manage patient registration, appointment scheduling, and follow-up reminders (phone, WhatsApp, and digital platforms). Maintain a clean, organized, and calm reception area at all times. Handle patient inquiries efficiently and escalate clinical or administrative issues appropriately. Ensure patients are informed about waiting times, payment procedures, and follow-up requirements.
Administrative & Operational Support
Accurately collect and enter patient data into the clinic's EMR system. Verify insurance coverage and ensure all required documentation is complete. Process payments, issue receipts, and balance daily cash and card transactions. Coordinate with nurses and physicians to manage patient flow and avoid delays. Handle incoming calls, messages, and emails promptly and professionally.
Professional Conduct & Confidentiality
Uphold strict patient confidentiality and data protection standards (NHRA compliant). Adhere to clinic policies, dress code, and professional ethics at all times. Display excellent communication, empathy, and problem-solving skills. Handle difficult situations with patience, composure, and diplomacy.
Working Hours
The clinic operates
24 hours
, and shift schedules areflexible
. Candidates should be available forevening shifts
, including weekends and public holidays on a rotational basis. Shift timing may vary according to operational needs.Job Types: Full-time, Part-time
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Job Detail
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Job IdJD2153191
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIsa Town, B16, BH, Bahrain
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EducationNot mentioned