Job Description

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: E-Commerce Marketplace Lead
Introduction
Offering outstanding value, quality products, and exceptional customer experience, Home Centre is one of the largest omnichannel retailers for home furnishings in the Middle East, North Africa & the Indian sub-continent. Established in 1995 with its first store in the UAE, today Home Centre has a wide network of 123 stores & online presence, across UAE, KSA, Bahrain, Egypt, Kuwait, Oman, Qatar and India. Easy to navigate and serves as a one-stop solution for all home furnishing, the Home Centre e-commerce platform provides customers with an extensive range of over 14,000 products at the tip of their fingers.
About the Role
Homecentre through its Marketplace offers an enhanced product offering to customers on its online platform by connecting with brands and suppliers who are based in GCC and providing them with a platform to sell. The ideal candidate for this role is expected to define the roadmap for the growth and development of the seller network while collaborating with cross-function teams such as merchandising, marketing, supply chain, finance and digital. Key traits that are essential for this role include an inherent passion for developing a business model from scratch, the ability to work with a high level of flexibility and uncertainty, data and metrics-driven approach to business and stakeholder management. The candidate is expected to be detail-oriented, comfortable with meeting tight deadlines and willing to go the extra mile to meet business objectives.
Roles & Responsibilities

• Own and drive the Marketplace P&L
• Define a strategic roadmap for building and growing a Home marketplace in GCC
• Continuously evolve drivers for the success of the channel, including criteria for seller & assortment selection, metrics to be targeted to enhance customer satisfaction and overall profitability of the channel
• Identify opportunities, evaluate their business feasibility and devise a go-to-market approach for each opportunity
• End-to-end ownership of all marketplace processes and operations, to ensure a best-in-class experience for sellers at every stage of the partnership
• Evaluate the performance of the channel, by identifying opportunities to enhance metrics as well as correcting areas of under or non-performance with well-defined action plans
• Develop and lead a team of business development managers, account managers and content executives to onboard a curated set of sellers and manage their relationships
• Collaborate with a diverse set of teams, including platform merchandising, supply chain, technology, finance, and marketing among others to ensure seamless business operations
• Deliver on monthly and annual channel targets including GMV, NPS, and Profitability, by achieving required seller network growth and optimizing operating costs

Responsibilities:
Requirements

• Master's degree in business/math/commerce from reputed universities; MBA from top B-schools is a plus
• 10+ years of experience in a marketplace setup with functional experience in vendor & category management, developing and leading programs and managing large teams; experience in GCC market or Home category is a plus
• Proven experience in creating business plans & forecasts, budgeting for plans, conducting business reviews with stakeholders and driving on-time execution of aligned plans
• High entrepreneurial drive and excellent problem-solving skills
• Sound understanding of technology and product management skills related to a marketplace platform

About Us:
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
About the Team:
Home Centre is the largest omnichannel retailer for home furnishings in the Middle East, North Africa & the Indian sub-continent.
Home Centre offers outstanding value, quality products, and exceptional customer experience which is revealed in their new brand identity that is underpinned by their customer-first approach of enabling every home to tell its own unique story.
Established in 1995 with its first store in the UAE, today Home Centre has a wide network of over 80 stores, across the UAE, KSA, Bahrain, Egypt, Kuwait, Oman, Qatar, and India. Easy to navigate and serving as a one-stop solution for all home furnishing, the Home Centre e-commerce platform provides customers an extensive range of over 14,000 products at the tip of the fingers.