Bachelor's degree in business management /Real-estate/ Property Major (Valuations). Master's degree preferred.
Certified Customer Experience Professional (CCXP) / Customer Relationship Management (CRM) Certification/ Certified Customer Service Professional (CCSP) - preferred
Strong knowledge of commercial property development processes and regulations.
Min 4-6 years of experience in handover service, customer service, customer relationship management, sales, or marketing.
Proven experience in commercial real estate handover operations.
Proficiency in Ms. Office suite and software applications, including customer relationship management (CRM) systems,
Strong leadership skills and ability to handle high-pressure situations and resolve conflicts effectively.
Work under stringent deadlines and high-pressure environment and motivate others.
Strong analytical skills, interpersonal and influencing skills.
Excellent communication skills in English and / or Arabic.
Proven ability to develop and implement successful customer management strategies.
Ability to work effectively with other senior leaders to achieve business objectives.
Excellent customer service skills, with a deep understanding of customer needs and expectations.
Company Description Dubai Holding is a diversified global investment company that continues to power Dubais growth across 10 sectors, including Real Estate, Hospitality, Leisure & Entertainment, Media, ICT, Design, Education, Retail, Manufacturing & Logistics and Science. Since 2004, we have made strides with an effective strategy aimed at supporting an innovation-driven, knowledge-based economy. This is in line with Dubais long-term ambition of becoming a leading global hub for business and tourism. Follow our journey as we invest in making a lasting impact on Dubai, its people and our economy #ForTheGoodofTomorrow .
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