Manager Product & Business Development
Muscat, Oman
Job Description
- Aviation Catering
- Muscat
- Permanent/Fulltime
Nationality: Omani
JOB CONTENT
- Role Objective
- Management of all hospitality services (staff canteens, catering outlets, outdoor events, lounges, etc.)
- To ensure efficient performance and smooth operation in compliance with the company policy and image.
- Management of the development of business and products.
- Duties and Responsibilities Area of responsibility
- Develop Product & Business Development plan for Catering and present to the catering management and Board.
- Develop policies, procedures, and manuals for Product & Business development section.
- Responsible for steady growth in business volumes and increase in monthly revenue.
- Set performance criteria and ensure targets are achieved.
- To attract new clients and research new market opportunities
- Oversee the growth of projects by preparing sales projections and forecasting revenue in line with projected income.
- Prepare, recommend, and implement operational, manpower, capital, and training budgets.
- Maintain two-way communication with customers, resolving issues and ensuring corrective actions are taken in a timely manner.
- To ensure the efficient and effective delivery of catering operations and designated services to the client organization in accordance with the agreement of the contract
- Effective management of the team to ensure the delivery of both qualitative and quantitative results.
- To manage and control the service offers for the client to the agreed specification and performance.
- Regularly provide statistical and analytical data to GMCA
- To ensure the profitability of outdoor businesses by monitoring the sales
- Assign targets to the Product & Business Development team and ensure they are achieved in a timely manner.
- Ensure inventory management for all equipment used for outdoor catering within the catering unit and at each location and replenish from time to time to have smooth operations.
- To actively seek and identify opportunities and innovation for business growth & development with focus on latest food trends and best practices.
- Responsible for HSE compliance within the catering services
- To manage and control the company image through services.
- To prepare scope documents and draft catering contracts
- Negotiate the terms and conditions with the clients and finalize catering agreements in coordination with legal and catering management.
- Review and finalize scope of sales contracts, catering event orders and pricing agreements with clients.
- Track contract performance for catering contracts with clients
- Attend meetings on regular basis with catering team to discuss about updates and issues.
- Manage supplier relationships for ingredients, ensure standards are set and maintained and all variations are addressed to suppliers for corrective actions.
- Oversee food preparation, transportation, and set-up activities to ensure successful product.
- Approach new customer, local and international brands, for new protentional business opportunities
- Create surveys, polls, and questionnaires for research purposes.
- Oversee the smooth operations of all staff canteens, catering service providing outlets, outdoor events, lounges, etc.
- Ensure accurate and timely billing of customers and payments received on time.
- Responsible for all queries from legal / finance / SCM / audit related to staff canteens, catering service providing outlets, outdoor events, lounges, etc.
Education & Experience
- Bachelor\xe2\x80\x99s degree in related discipline with minimum 8 years of relevant experience in business administration, hospitality & tourism, retail and preferably in in-flight catering.
- Master\xe2\x80\x99s degree in the related discipline will be preferred.
- Excellent communication skills with clients and team members
- High level of organization and attention to detail
- Comfortable with multi-tasking in a deadline-driven environment
- Commercial and business insight
- Resourcefulness (capable of taking the initiative and overcoming challenges)
- Expansive understanding and constant updating of the market is essential.
- LICENSES REQUIRED: Valid Oman Driving Licenses
- LEVEL OF INNOVATION: This position required an innovative approach doing business through creative sale and marketing initiatives.
- LEVEL OF HSE: This position follows the HSE policies and procedures of the Company.
- LEVEL OF QUALITY: This position follows the policies and procedures of OAC quality system.
- WORK ENVIRONMENT: Mostly outdoor events, staff canteens, airport lounges, etc.
- WORK of Safety: This position follows the policies and procedures of OAC safety system.
Note: We thank all applicants for their interest however only those candidates who are shortlisted will be contacted.
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Job Detail
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Job IdJD1528791
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMuscat, Oman
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EducationNot mentioned