Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
We are looking for Kitchen Fitters / Kitchen Assemblers for installation of kitchens/ closets with expereince in imported kitchens industry.
What you will do
Measurements- Pre buy

• Measure the kitchen properly and precisely to ensure that there are no mistakes at the time of planning
• Mark the electric points and water connections to help the planner plan better
• Provide a great customer service so that the customer is at ease and trusts the Brand
• Interprets plans, blueprints, and sketches of proposed structures in terms of the relevant specifications

Installation

• Ensure all parts of the kitchen/ wardrobe are at the customer’s home before installation
• Delivery and Assembly jobs to be done as per business requirement and whenever are needed
• Install the kitchen/ wardrobe in a professional manner that sets Eggo apart from the competitors
• Complete the targeted deliveries set out in roster to maintain productivity score
• Maintain toolbox for assembly and ensure all the tools are available and in good working condition.
• Maintains a constant drive to achieve production outputs to meet targets; Interprets, implements, and enforces regulatory requirements related to safety, environmental and industry standards.

After Sales

• Visit the customer’s home to check on how the installation was done. Attend to any issues and ensure the customer is satisfied
• Provide regular feedback to planners on points of improvements on design
• Customer complaints to be analysed, rectified and to meet customer satisfaction.
• Build customer satisfaction by handling all queries, providing usage information as well as clearing up after assembly.
• Ensure personal hygiene and tidiness when visiting customer/ premise for after sale and interact with customer with due consideration to cultural sensibilities.
• Need to maintain efficiency, proactivity, and productivity of their daily task.

Required Skills to be successful

• Customer Focus & Team Player
• Ability to pick up site measurements
• Speaks English and preferably Arabic language
• Has excellent site problem-solving abilities
• Ability to read and understand kitchens/closets designs and floor plans
• Technical Knowledge of using all installation tools and machines
• Capacity to work in projects and individual clients

What equips you for the role

• High School Graduate / Technical Diploma
• Minimum 5 years as a Kitchen Fitter/ Assembler in kitchens/Closets and wardrobe installation; prefereably in the imported kitchens/closets industry
• Knowledge in Carpentry ( Imported kitchens/closets ) is a MUST

About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…