- Assist in maintaining positive relationships with tenants.
- Address tenant inquiries, concerns, and requests in a timely and professional manner.
- Provide support to tenants as needed, ensuring their satisfaction with the mall\'s services and facilities.
3. Tenant Communication:
- Facilitate communication between tenants and mall management.
- Relay important information, updates, and notices to tenants.
- Assist in organizing tenant meetings or forums to discuss mall-related matters.
4. Complaint Handling:
- Handle tenant complaints or issues and work to resolve them effectively.
- Document and track tenant complaints for future reference.
5. Tenant Support:
- Assist tenants with the setup of their stores or spaces within the mall.
- Coordinate with maintenance and other relevant departments to meet tenant needs.
6. Market Analysis:
- Assist in gathering market intelligence and information on retail trends.
- Research and report on competitors and market dynamics.
7. Reporting:
- Prepare regular reports on tenant activities and lease renewals.
- Assist in generating reports for management on occupancy rates, lease expirations, and tenant feedback.
About Us:
DAMAC Properties has been shaping the Middle East\'s luxury real estate market since 2002, delivering iconic residential, commercial, and leisure properties across the region and beyond.
DAMAC adds vibrancy to the cities in which its projects are located, with a huge and diverse portfolio that includes two world-class master-planned golf developments. To date, DAMAC has delivered 30,000+ quality homes, with 34,000 more underway.