Job Responsibility :
Assisting in supervising restaurant staff, delegating tasks, and ensuring smooth workflow. This may involve monitoring employee performance and providing guidance.
Helping with the training of new employees and providing ongoing support to existing staff.
Ensuring high standards of customer service, addressing complaints, and resolving issues promptly.
Assisting with inventory control, ordering supplies, and managing stock level.
Helping to maintain a clean and organized restaurant environment, ensuring compliance with health and safety regulations, and contributing to overall operational efficiency.
Effectively communicating with staff, management, and customers.
Addressing and resolving issues that arise during their shifts, including customer complaints and operational challenges.
Helping to create staff schedules, manage staff availability, and ensure adequate coverage.
Assisting with sales initiatives and schemes.
Promoting a sales-driven culture.
Arranging group events and ensuring proper service.
Coordinating with event organizers and suppliers.
Ensuring the restaurant is adequately staffed and prepared for events.
Maximizing sales and revenue opportunities during event
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