Job Opening: Customer Service Representative (fashion & Retail Experience Required)
Sharjah, SH, AE, United Arab Emirates
Job Description
Job Opening: Customer Service Representative (Fashion & Retail Experience Required)
We are looking for a motivated and customer-focused
Customer Service Representative
to join our team. The ideal candidate should have strong experience infashion and retail
, excellent communication skills, and a passion for delivering exceptional service.Responsibilities:
Assist customers through WhatsApp, phone, email, and social media Provide product information, sizing assistance, and order support Manage customer inquiries, complaints, and follow-ups professionally Coordinate with the production, sales, and logistics teams Maintain accurate records of customer interactions Ensure a high level of customer satisfaction and brand representation
Requirements:
Experience in online customer support (preferably fashion). Fast, polite, and professional communication across email, WhatsApp, and DMs. Strong writing skills with an elegant, clear tone. Able to guide clients through sizing, fabrics, prices, and appointments. Organized and able to manage many messages without missing follow-ups. Skilled in converting inquiries into appointments or sales. Comfortable with WhatsApp Business and social media inbox tools. Fluent in English; Arabic is a plus.
What We Offer:
Competitive salary Growth opportunity within the company Friendly and creative work environment
If you meet the qualifications and are passionate about fashion and customer care, please send your CV to
b
illing@dodonaavdiu.comJob Type: Full-time
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Job Detail
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Job IdJD2189792
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned