It Tech Support
Dubai, DU, AE, United Arab Emirates
Job Description
Responsibilities:
Integration Support: Hands-on experience with API setups, webhooks, and third-party integrations to assist clients in connecting systems smoothly. SaaS Product Knowledge: Strong understanding of cloud-based applications, user management, and feature configuration. Customer Communication: Ability to handle technical queries professionally through chat, email, or calls -- ensuring clear and solution-driven responses. Technical Troubleshooting: Skilled in identifying, diagnosing, and resolving software or integration issues quickly and effectively. Documentation: Maintain accurate logs, FAQs, and internal knowledge bases for faster issue resolution.
Requirements:
Minimum bachelor's degree required Minimum 2 years experience in IT Technical Support is required Should be available in Dubai for interview
Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED4,000.00 per month
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Job Detail
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Job IdJD2137852
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned