It Support Specialist

Dubai, United Arab Emirates

Job Description

Overview:
To provide first level of help desk support to the issues reported by the business users. Responsibilities:
Technical Support

  • Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.
  • Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.

Data Backup

  • Takes daily backup for all systems to ensure business continuity.

Inventory Management

  • Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.
  • Procures the needed IT equipments in line with the organization procurement policy.

Transmed Purpose

  • Acts as a role model by living Transmed Purpose on daily basis.
Qualifications:
Academic Education & Professional Certifications
  • Bachelor Degree in Information Technology or similar field
Operational & Managerial Experience
  • 0 - 1 years of experience in IT Support role

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Job Detail

  • Job Id
    JD1491715
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned