Hogarth Worldwide is the world\'s leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world\'s most famous brands.

The Role:

We are currently seeking an Integreated Account Manager who can continue to build a solid, mutually beneficial relationship with the Client You are required to deliver against the high standards whilst seeking to grow the business. As the Account Manager you will be the main point of contact, dealing with Clients in end markets around the world.

The successful candidate will need to understand how a Studio works, work directly with all team members (managers, artworkers, QC, translation and hubs) to deliver artwork projects on time and on budget. Working on a daily basis with studio hubs around the world.

Key Responsibilities: Account Manager

Manage all aspects of Next Generation Products (NGP) campaigns including but not limited to the following:

• Flagging and discussing errors in the brief with the NGP contract, potential issues in terms of creative, branding and language consistency and potential logistical issues.
• Responsible for all campaign actions on eGraphics (NGP\'s job management system) and eGraphics Library
• Jobline and resource planning
• Reporting any problems and escalating any deviations or issues with the brief
• Day to day contact for NGP stakeholders and Hogarth internal departments. Yielding queries about job status and process. Liasing with Hogarth translation department, UK studio/hub studios and QC
• Point of contact for requests falling outside of print projects. Including advance project planning (costs, timings), process development, NGP and new starters
• Responsible for financials on all jobs. Generating and managing estimates and project reconciliation and invoicing
• Responsible for the management of the hubs and overall delivery of quality, consistency and timeline

Key Responsibilities: Project Manager

• Day to day contact for Hogarth internal departments, responding to studio-specific information requests, artwork set up queries, detailed/specific timing information and style and consistency queries
• Ensuring delivery of campaigns are on schedule through identifying skills required for tasks, working with studio managers to allocate studio resource and managing and monitoring timelines and deadlines
• Set realistic client expectations based on progress of work through the studio
• Proactively follow-up with Hogarth deparments and interrogate delays
• Highlight and escalate quality control issues
• Input areas for improvement of workflow and processes
• Overall coorindation of the hubs

Requirements:

• Strong client management skills are essential
• Experience in a fast-paced working environment
• An established Account Manager with a proven track record of managing multi-faceted campaigns within the budget and timeline
• Ideally will have packaging experience
• Understands the workings of a print based studio. Taking the brief from the client through to supplying files to printers
• Strong attention to detail
• Fluent in Word, Excel and Powerpoint

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Diversity and Inclusion

Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.

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Hogarth Worldwide