Job Description

BEME-BONGARD Equipment Middle East

is an equipment supplier specialising in the bakery and pastry sector. Exclusive distributor of the Bongard brand. We are present throughout the Middle East region.

We are looking for

1 Human Resources Manager

, with the aim of creating a strong team concerned with providing quality service, expertise in our facilities, and our activities.

The person must have experience in the Middle East and a minimum of 5 years' experience in HR management, ideally within a technical, industrial, or equipment distribution company.

Our activity is that we sell, install, and maintain bakery equipment to a clientele of craftsmen, hotels, and supermarkets.

Reports to: CFO / General Manager

Location: Dubai

Contract Type: Full-time

Main Mission:

The Human Resources Manager is responsible for implementing the HR strategy aligned with the company's overall business objectives as an official BONGARD distributor.
The position covers all HR functions for a team composed of 10/20 people. The HR Manager ensures compliance with labor regulations, drives employee engagement, and supports the company's growth through effective people management and development.

Key Responsibilities:

1. Human Resources Administration

Manage all administrative aspects of employment (contracts, payroll, attendance, leaves, benefits, end-of-service, etc.).*
Ensure compliance with local labor laws and internal policies.*
Maintain up-to-date employee files and HR databases.*
Coordinate with external payroll providers and government entities (social insurance, labor offices, etc.).*

2. Recruitment and Onboarding

Identify staffing needs in collaboration with department managers (sales, workshop, logistics, technical service).*
Prepare and post job descriptions and advertisements.*
Conduct interviews and manage the full recruitment cycle.*
Organize onboarding programs to ensure smooth integration of new employees.*

3. Training and Development

Define and implement the company's annual training plan (technical BONGARD product training, safety, customer service, leadership, etc.).*
Coordinate with external training centers and BONGARD representatives for technical certifications.*
Follow up on performance evaluations and career development plans.*
Support succession planning and talent retention initiatives.*

4. Employee Relations and Work Environment

Promote a positive and respectful work culture aligned with company values.*
Act as a trusted advisor to management and employees regarding HR issues.*
Handle employee grievances and disciplinary actions fairly and confidentially.*
Encourage collaboration between departments (sales, administration, and technical service teams).*

5. HR Strategy and Performance

Contribute to defining the HR strategy in line with business expansion goals (regional development, new branches, service optimization).*
Establish and monitor HR KPIs (turnover, absenteeism, training hours, labor costs).*
Provide management with insights and reports to support decision-making.*
Ensure alignment with the brand's standards and BONGARD's customer-oriented philosophy.*

Required Skills and Competencies:

Technical:

Solid knowledge of Middle Eastern labor laws and HR best practices.*
Proficiency in HR software and payroll systems.*
Strong understanding of technical/service business environments (equipment sales and after-sales support).*
Experience managing both office and field (technician) teams.*

Behavioral:

Excellent interpersonal and communication skills.*
High sense of integrity, confidentiality, and professionalism.*
Strong leadership and problem-solving abilities.*
Ability to work independently and under pressure in a multicultural environment.*

Education and Experience:

Bachelor's or Master's degree in Human Resources, Business Administration, or related field.*
Minimum of 5 years' experience in HR management, ideally within a technical, industrial, or equipment distribution company.*
Experience in the Middle East (GCC region preferred) is a strong advantage.*

Compensation and Benefits:

Competitive salary based on qualifications and experience.*
Medical insurance and annual leave as per local labor law.*

Internal and External Relations:

Internal: General Management, Sales Department, Workshop, Technical Service, Administration.*
External: BONGARD representatives, training institutions, government entities, and service providers.*

Core Values:

Excellence: Commitment to quality and continuous improvement.*
Customer Focus: Support the company's mission to deliver reliable service and equipment solutions.*
Team Spirit: Promote collaboration and respect across all departments.*
Integrity: Ensure fairness, transparency, and ethical behavior at all times.*

Technical skills:

Good knowledge of the company: activities, products, type of customers, competitive environment Mastery of distance selling and negotiation techniques Knowledge of management and statistics Fluent in

ENGLISH/FRENCH

- Good command of IT (Internet, e-mail) and office tools (Word, Excel, PowerPoint) Good knowledge of commercial management software: CRM and ERP

Professional skills:

Organised and rigorous Methodical and pragmatic versatility Team spirit Writing skills Good interpersonal skills Proactivity, initiative, agility Tenacity Adaptability Ability to priorities Autonomy Ability to work to tight deadlines
Contact: info@bongard-me.fr

Type d'emploi : Temps plein

Remuneration: AED7?000,00aAED8?000,00par mois

Formation:

Master's (Requis)
Experience:

EQUIPMENT distributor: 5ans (Requis)
Langue:

ENGLISH-FRENCH- ARABIC is a plus (Requis)
Permis/certification:

* UAE driving licence (Requis)