Zurich Middle East is part of Zurich Insurance Group, one of the world\'s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
We are looking for a HR Business Partner to join our team and play a key role in our Middle East Team.
The HR Business Partner will proactively support the Head of HR to execute on strategies and support the achievement of business goals. Responsible for partnering with members of the Middle East business, providing expert advice on a full range of HR and people strategy issues and initiatives, to determine the human capital requirements to deliver the business strategy and achieve shared organisational objectives.
Job Accountabilities
As HR Business Partner, your role will involve:
Build and maintain positive relationships with the ME business and other internal/external stakeholders.
In alignment with ME HR direction, establish vision, embed strategy and operational execution on overall HR function while implementing the business unit/functional HR agenda.
Consult with people managers on employment relations issues including disciplinary issues, selection, employee development, retention, benefits offerings, compensation philosophy, re-structuring and organizational development needs.
Analyse key themes from employee\'s research (i.e. engagement survey) from a wide range of data sources in order to identify how different scenarios may impact upon their area of responsibility and take ownership to support the business driving improvement through proactive action planning.
Supervise and quality-assure the drafting of key HR policy documents to ensure full compliance to the Organization\xc2\xb4s rules and regulations governing transactions.
Contribute to the development of HR processes, local HR projects and lead the implementation of systems and process improvements in own area.
Support key recruitment and activity within area of responsibility under the guidance of the Head of HR to ensure appropriate talent in the organization.
HR process support, including performance management, salary reviews, short and long-term incentive plans, talent management, and executive level promotions.
Regular communication with ME HR team, ensuring clear communication of timelines and processes.
Strategic support for Head of HR and will operate as the primary contact point and relationship manager for some business areas under the direction of the Head of HR.
Data preparation and analysis to support executive meetings, e.g. on workforce composition.
Supports the HR work-streams of complex transformational projects such as outsourcing or restructuring.
Manages action planning, tracking and communications around the annual employee engagement survey.
Continue embedding the cultural CARE values and manage the ACE recognition platform and awards.
Management of local benefits and renewal processes e.g. medical cover, Group Life cover, and generally supports oversight of all employee benefits.
Oversees onboarding of new suppliers ensuring adherence to the Group\'s Third-Party Governance Framework.
Works in close cooperation with Compliance and Legal to ensure adherence to processes, policies as well as maintaining alignment and consistency.
Support the Head of HR with requirements and controls in line with the Group\'s Risk Management framework.
Respond to business requests and support with adhoc HR tasks as required.
Mentoring HR team members:
Support the Head of HR with the professional development of the team members.
Model behaviors that demonstrate commitment to corporate values.
Provide input into performance management discussions of HR team members.
Provide direction/ advice within and outside unit.
Provide guidance and mentoring support for team members.
Take action to manage own personal development and encourage others to do the same.
Relationships:
Client Internally Focused - The job\'s core deliverables rely on delivering service to internal clients, usually at the line manager or employee level. May involve sharing subject matter expertise to others in the organization or supporting others in their efforts to deliver on our promise.
Job Qualifications
To be successful in this role, you will need:
Qualifications and Experience
Professional certification in Human Resources, e.g., PHR, GPHR, SPHR, CIPD or similar
Bachelors degree (or equivalent) in Human Resources and 6 or more years of experience in related field
Experience in the following areas is required: Compensation & benefits, recruitment, talent management, learning & development, employee/industrial relations, HR analysis and systems
Understanding of IT
Must be fluent in English, both written & spoken
Experience of working in a global organisation
In-depth knowledge of HR policies and practices and HR Systems as appropriate in scope of role
Strong knowledge of Employment Relations processes aligning to local laws is required
Being an Arabic speaker would be an advantage
Knowledge
Experience of working in a matrix organization
Knowledge of people behaviour
Ability to support a diverse functional team, setting objectives, reviewing performance and participating in selection/promotion decisions to ensure that staff have the necessary skills and understanding to deliver the team\'s objectives
An understanding of operational processes within the Insurance business
Knowledge of HR strategic goals & plans for the business
Skills and Competencies
Team management
Excellent communication skills, both verbal & written including a good understanding & ability to work with different cultures, communication styles & behaviour & time zones
Proactive & constructive approach to dealing issues & people
Proficiency in Microsoft Office software
Maintains expert knowledge of current local legislation, market trends and best practice relevant to the HR function
Experience of working in a multi-function HR team
Flexibility to changing environments
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that\'s what makes our team so great!