Job Description

Specific Duties and responsibilities :

Report for duty on time

Prepares housekeeping attendants job assignment.

Issuing keys and supplies to room attendants

Take note of VIPs, DND, Sleep out, Double lock rooms and takes appropriate action.

Attends daily meetings and receives special instructions.

Receives check outs before reporting them as ready for sale.

Receives special request from guests and caries them out.

Attends to guest complaints.

Inspects areas cleaned using check list to see that cleaning is adequate, supplies in the rooms are as per standard, and need for immediate repairs are reported.

Makes trouble report for room or item in need of repair and follow up to ensure work is completed satisfactory

Fills out report and hands over found articles to the lost and found department.

Supervises cleaning of guest rooms, corridors and stairwells.

Trains and assists room attendants and advices executive housekeeper if performance is not satisfactory.

Supervises special cleaning rooms.

Checks and orders supplies for designated floors. .

Assists with inventory.

Ensure that all housekeeping machines and equipment are properly handled.

Greet guest in courteous and polite manner at all times.

Report to housekeeping office of guests who have pets, cooking equipment's & dangerous possession in the room

Attends daily briefing

Reports to work well groomed

Adheres to the strict rules and regulations pertaining to key security.

2 .General responsibilities:

To promote efficiency, confidence, courtesy and an extremely high standard of social skills.

To generally promote and ensure good inter-department relations.

To display a pleasant manner and positive attitude at all times and to promote a good company image to guest and colleagues.

To demonstrate pride in the workplace and personal appearance at all time when representing the hotel thus identifying a high level of commitment.

To adhere to company and hotel rules and regulations at all times.

3 . Occasional Responsibilities:

To report any equipment failure/problems to the maintenance department.

To pass any maintenance requests to the maintenance department.

To participate in any Training/Developments schemes as recommended by senior management.

Assist the duty manager in any task outlined/detailed by him/her

To comply with any reasonable request made by management to the beat of your ability.

4 .Legal Responsibilities:

Ensure that the standards required by law and by management are maintained at all times in the areas specified above

Main Requirements:

Hotel Experience.

Eye for detail.

Knowledge of Opera, excel, word and power point.

Leader ship skills.

Team player & Time management skills.

Job Type: Full-time

Pay: AED3,300.00 - AED4,200.00 per month