Holiday Homes Operational Specialist (airbnb)
Dubai, United Arab Emirates
Job Description
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: As the Operations Specialist you will play a crucial role in the day-to-day operations of our Holiday Homes business. Your primary responsibility will be to ensure the efficient functioning of our properties and utilize your expertise in the Airbnb superhost platform to streamline our operations. You will work closely with our property owners, guests, and team members to deliver outstanding service and ensure the success of our short-term rental properties. Responsibilities: Airbnb superhost Platform Expertise:
- Possess a minimum of 3 years of experience working with the Airbnb superhost platform.
- Expertise in setting up and managing property listings, calendars, and rates on Airbnb superhost .
- Proficiency in resolving technical issues and optimizing the platform for maximum efficiency.
- Coordinate property turnovers including cleaning, maintenance, and restocking.
- Ensure properties are presented in immaculate condition for incoming guests.
- Respond promptly to guest inquiries, requests, and issues to maintain high guest satisfaction.
- Provide exceptional customer service to guests, ensuring a seamless check-in and check-out process.
- Handle guest inquiries and address any concerns or issues during their stay.
- Ensure timely communication and resolution of guest reviews and feedback.
- Schedule regular property inspections to identify and address maintenance and repair needs.
- Coordinate with vendors and maintenance teams to ensure timely resolution of issues.
- Maintain comprehensive records of property maintenance and repair history.
- Generate regular reports on property performance, occupancy rates, and revenue.
- Analyze data to identify opportunities for optimization and revenue growth.
- Stay up-to-date with local regulations and compliance requirements for short-term rentals in Dubai.
- Ensure properties meet all legal and safety standards.
- A minimum of 2 years of experience in Holiday Homes in Dubai.
- Expertise in the Airbnb superhost platform and other relevant property management software.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of local real estate and short-term rental regulations in Dubai is a plus.
- Do you have experience with Airbnb superhost Platform?
- Dubai (Required)
- Dubai: Relocate before starting work (Required
- did you work in holiday homes before ?
- please mention the holiday homes platform you used ?
- Airbnb platform marketing and sales: 3 years (Required)
- marketing: 3 years (Required)
- Arabic (Required)
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Job Detail
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Job IdJD1639573
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned