Supervise daily activities of housekeeping staff including room attendants, cleaners, and laundry personnel.
Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure cleanliness and adherence to standards.
Assign duties and ensure completion of cleaning schedules and checklists.
Train new employees on cleaning procedures, safety, and company standards.
Manage inventory and order cleaning supplies and linens as needed.
Address guest complaints or requests promptly and professionally.
Ensure all health and safety regulations are followed.
Report maintenance issues to the appropriate department.
Prepare shift reports and maintain records of room occupancy and status.
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