Head Of Operations Hypermarket
Dubai, United Arab Emirates
Job Description
Our client is a long-established dominant specialist in the end-to-end GCC Hypermarket / FMCG / Retail market. They seek a highly experienced Head of Operations to manage their Hypermarket operations in Yemen. Key Responsibilities:
- Develop and execute operational strategies aligned with business objectives to drive productivity, cost-effectiveness, and customer satisfaction.
- Oversee the supply chain operations, including procurement, vendor management, inventory control, and logistics to maintain adequate stock levels while minimizing wastage.
- Lead and mentor a diverse team, fostering a culture of collaboration, accountability, and continuous improvement. Manage and delegate responsibilities to achieve operational excellence.
- Optimize and enhance operational processes across departments, ensuring optimal resource utilization, inventory management, and compliance with industry standards.
- Utilize data-driven insights and KPIs to assess operational performance, identify bottlenecks, and implement solutions for continuous improvement.
- Uphold and elevate customer service standards, ensuring a positive and engaging shopping experience for customers. Implement strategies to meet and exceed customer expectations.
- Collaborate with the finance department to monitor budget adherence, cost controls, and P&L management. Identify areas for cost-saving opportunities without compromising quality.
- Ensure compliance with regulatory standards, health, and safety protocols. Implement measures to maintain a safe and secure environment for both employees and customers.
- Degree in Business Administration, Operations Management, or a related field. Masters degree preferred.
- 10+ years experience in operations management within the FMCG sector, preferably in a hypermarket or retail environment.
- Strong leadership skills with the ability to inspire, motivate, and manage cross-functional teams effectively.
- In-depth knowledge of supply chain logistics, inventory management, and process optimization.
- Proficiency in analyzing data, interpreting trends, and implementing strategies based on insights.
- Exceptional communication, problem-solving, and decision-making abilities.
- Adeptness in handling high-pressure situations and managing multiple priorities simultaneously.
- Familiarity with industry regulations and compliance standards.
- Proficiency in English & Arabic is mandatory.
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Job Detail
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Job IdJD1627917
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned