Head of Engagement and Partnerships, MyZoi, SC Ventures

Role and responsibilities

myZoi has a great opportunity for a motivated individual to join our purpose-driven fintech start-up team backed by a global bank.

As part of our dynamic team, you will play a crucial role in building an innovative financial platform that is deeply focused on our mission to drive positive change in the lives of the underbanked. This position presents a chance for self-driven individuals with an entrepreneurial spirit and a strong passion for start-ups, to contribute to a venture that is dedicated to using technology for social impact.

As a key member of our team, you will lead the way in forging partnerships and engaging with stakeholders, driving the growth and success of our purpose-driven fintech solution.

If you are seeking a challenging yet fulfilling role that offers autonomy, creativity, and the opportunity to be at the forefront of purpose-driven fintech innovation, this is the perfect fit for you. Join us as we revolutionize the financial landscape by leveraging technology to empower individuals, businesses, and communities, and create a positive and lasting impact in the world.

The Role

You\'ll collaborate closely with our Chief Product Officer (CPO) to craft a compelling partnership and engagement strategy. This involves building and nurturing relationships with strategic partners, including retail merchants, utility companies, banks, payment organizations, and other related industries. The goal is to create a robust ecosystem of support for our platform.

Together with the CPO, you\'ll develop a roadmap to identify and engage key partners who align with our vision and mission. By leveraging these partnerships, we aim to create a seamless and comprehensive user experience for our clients.

Your role will be pivotal in managing and expanding these relationships, working towards mutual growth and success. You\'ll have the opportunity to shape our partnership strategy, identifying innovative ways to collaborate and enhance our offering to clients.

You\'ll manage partnerships with payment schemes/acquiring partners for marketing, product, and infrastructure support. Your role includes nurturing collaborations, leveraging their expertise, and ensuring smooth integration for our platform.

You\xe2\x80\x99ll manage and build a scorecard for partner performance including customer penetration and engagement. This will entail building peer comparison models between partners on agreed metrices such volume and/or value of use.

You\xe2\x80\x99ll manage KPIs/OKRs, forecasts and exceed targets for monetization and app usage.

Processes

Understand user behaviour and user psychology and be able to propose new and creative approaches to attract and enable partnerships and merchants\' growth.

Collaborate closely with product, design, marketing and tech teams to help scale successful ideas, drive user growth and monetization. And be part of ideation sessions to improve the product.

Employ user design thinking processes how to enhance the product and engagement

See changes through to completion and implementation and provide analytics of the results

Steer and guide overall partnership pipeline, operational cadences and deal conversion for the team; you\xe2\x80\x99ll be expected to open and position conversations with key strategic partners

Risk Management

Act and escalate quickly when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated to the relevant risk owners

Work with multiple stakeholders to ensure adherence to applicable risk and control framework.

Governance

Familiarise self with governance structures and mandatory processes the Company and the Group.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Venture. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Lead the Venture Partnerships Function to achieve the outcomes set out in the Group\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Central Bank of the UAE (CBUAE)

Key Stakeholders

CEO

COO

CCOM

Head of Brand and Marketing

General Council

Program Manager

Qualifications

Bachelor\xe2\x80\x99s Degree or MBA


8 years of hands-on business development experience within fintech, payment or retail businesses

Highly proficient with technology (web and mobile applications)

Possessing an existing network of clients within banking, finance and/or card payment organizations will be an advantage

Can work with deadlines and possess a strong ability of driving and owning the entire sales cycle

Strong verbal and written communications, interpersonal, presentation and relationship building skills

A high level of cross-cultural and emotional intelligence

The ability to take ownership and see working at a start-up as a lifestyle

Juggle multiple tasks and projects simultaneously in a result-oriented, fast-paced and high-pressure environment

Standard Chartered