Objective:
Manage the cash counter and customer service as per the set standard guidelines Key Responsibilities:
Increase and maximize productivity targets through driving retail KPIs and operation basics Ensure timely resolution of customer complaints and take measures to prevent issues Follow guidelines set in the operations manual relating to customer service, store operating and back end cash office Carry out regular training and coaching to enhance performance Develop individual career plans and succession planning Review staff performance in line with store and company guidelines Maintain H&S standards Ensure a smooth-running operation through effective shift and holiday planning Carry out regular self-audit on department and assess feedback and prepare action plans Oversee cash transaction entry and management Maintain high standard of visual appearance throughout the store Requirements
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.