Job Description

Provide the highest standards of customer service by demonstrating excellent knowledge of products and cashiering services

Ensure awareness and vigilance at all times of safety / security in the store without any negligence

Security check for the currency / credit cards / cheques etc. in case of any doubt and re-check credit card transactions

Patiently address all customer related grievances or get a concrete solution from superiors and feel customer satisfied with best shopping experience

Ensure that all sections/cash tills are neat and clean and all equipments are in working condition

Ensure the highest standards of merchandising and housekeeping standards are maintained in cashiering points at all times

Ensure and Function in a way wherein the store is ready for all Sales / Events / Promotions / Season Launch / Physical verification, etc at all times

Ensure proper rates / correct denominations are available on cash points and right prices are updated all times

Maintaining adequate stationary and ensure correct signage's are displayed

Keep full Control on audio/paging systems and announcements in the store

Advise all customers on Privilege Card scheme, Air-miles, Queries and any other related information that customer is interested in

An organized and time efficient approach in processing cash/credit transactions

Offer value added services like Gift Wrapping, special wrapping for fragile items or Special promotions if any

Participate in morning briefings and other meetings actively and utilize relevant information for self and business development

Actively support in all Audits of the store and implement given suggestions on time

Minimize all types of losses i.e. Cash shortages, Damages, shoplifting, etc taking place in the store

Train and support newly recruited staff and feel them comfortable in their assignments

Always keep an open eye view in order to understand/upgrade customer, product, buying, other services pattern in line with organization's expectations

Learn and practice other functions of the store/section and perform them as and when required

Check all cash/credit/foreign currency and prepare & verify day-end report and ensure entire cash and other valuables are kept in proper custody/control . Schedule: Full-time Shift: Day Job Travel: