Job Description

About Jumeirah and the Hotel: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different(TM) brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait's Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children's play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom. About the Job: Your key responsibilities will include: To answer the telephone as per the hotel standards. To run various status reports in order to do opening shift. To review log books for special request and instructions. To keep track room status: OO, VC, OC, Q-rooms, OS & VD. To coordinate VIP room, make-up rooms and rush rooms. To monitor and issuance of various keys: master keys, floor master keys, pantry keys and mobile phones. To inform security of any emergency brought to Housekeeping attention. To update room status whenever required. To respond promptly and politely to any request from guests, and details to be logged in the log book. To maintain high standard of hotel policies relating to fire, health, safety, hygiene and sanitation at all times. To know fire and safety rules of the hotel. To update all the operational reports on daily basis at the end of the day. To do the lost and found proper recording, handover to security and receiving from security for distribution to colleagues. About you: The ideal candidate for this position will have the following experience and qualifications: Minimum 2 years of experience working in the housekeeping department in a 5 star luxury hotel. Fluent in English at Business Level in verbal and written communications. Arabic language is desirable. Excellent Computer Skills in MS Office (Word, Excel, Outlook, PowerPoint) Good Organizational and administrative skills. Effective delegation skills. About the benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.