Guest Relations Officer

Dubai, United Arab Emirates

https://www.mncjobsgulf.com/company/fairmont

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Job Description

Job Details
Consistently offer professional, friendly and engaging service
Handle guest concerns and react quickly, logging and notifying proper areas
Balance operational, administrative and Colleague needs
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Company Description
The Birth of a Legend
In 1907, history was made when Fairmont San Francisco, Nob Hill's grand dame, opened its doors. The iconic hotel soon became the city's venue of choice for glittering balls, presidential visits and political gatherings, making the name Fairmont synonymous with place of occasion. With this auspicious beginning, Fairmont Hotels & Resorts brand was born.