Guest Relations Executive Hostess

Dubai, United Arab Emirates

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Jumeirah Group in Dubai is hiring: GUEST RELATIONS EXECUTIVE (HOSTESS) Responsibilities

Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards
Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standards Manual
Represents the venue first and last point of guest contact entrusted with their welcome and fond farewell.
Responsible for the warm welcome of all the restaurants guests in a friendly and timely manner.
Ensures fond farewell of each guest encouraging them to return.
Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.

Qualifications

Secondary education
1-2 year in Guest Service experience in a 5 star hotel
Fluent English communications skills
Must possess interpersonal skills and ability to work in multi-cultural environment
Knowledge of Food and Beverage applications (micros, epicure)

Benefits

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