Guest Relations Executive - Luxury Dining Hospitality Job Overview Jumeirah Burj Al Arab, the pinnacle of Arabian hospitality and one of the world's most iconic luxury hotels, is hiring a Guest Relations Executive for its prestigious Al Mahara restaurant. This position offers an exciting opportunity to engage with high-profile guests, deliver exceptional service, and uphold world-class hospitality standards in a five-star dining environment. Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time Job Overview As a Guest Relations Executive, you will be the welcoming face of Al Mahara at Burj Al Arab. Your role is to manage guest arrivals, reservations, and personalized interactions, ensuring every guest receives a warm, professional, and seamless experience from entry to departure. Key Responsibilities

• Manage the front-of-house guest experience at the restaurant entrance or hostess desk
• Handle restaurant reservations, group bookings, and special requests with meticulous attention to detail
• Greet, escort, and seat guests while ensuring smooth handover to service staff
• Act as a personal liaison for VIPs and regular guests, recognizing their preferences and maintaining high service consistency
• Follow all hospitality protocols, maintain updated reservation logs, and assist with guest recovery where needed
• Uphold the Heart of Jumeirah standards by delivering warm, intuitive, and culturally respectful service

Required Qualifications and Skills

• Minimum of 2 years in guest-facing roles within a five-star hotel or luxury restaurant
• Fluent in English with excellent communication and interpersonal skills
• Highly organized, presentable, and comfortable working in high-profile environments
• Proactive, guest-focused mindset with cultural sensitivity and service integrity
• Experience with restaurant booking systems and SOP adherence preferred

What We Offer

• Competitive, tax-free monthly salary paid in AED
• Extensive F and B benefits and exclusive global hotel discounts
• Annual flight allowance, medical and dental insurance, and paid leave
• Life insurance and performance-linked incentives
• Career development within the globally admired Jumeirah hospitality brand

About the Company Jumeirah Burj Al Arab stands as a symbol of Arabian elegance and world-class service. As the flagship of the Jumeirah Group portfolio, it continues to set benchmarks in luxury hospitality. Employees are part of a prestigious culture built on innovation, warmth, and a commitment to delivering unforgettable guest experiences worldwide. Job Title Guest Relations Executive - Luxury Dining Hospitality
Guest Relations Executive - Luxury Dining Hospitality Job Overview Jumeirah Burj Al Arab, the pinnacle of Arabian hospitality and one of the world's most iconic luxury hotels, is hiring a Guest Relations Executive for its prestigious Al Mahara restaurant. This position offers an exciting opportunity to engage with high-profile guests, deliver exceptional service, and uphold world-class hospitality standards in a five-star dining environment. Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time Job Overview As a Guest Relations Executive, you will be the welcoming face of Al Mahara at Burj Al Arab. Your role is to manage guest arrivals, reservations, and personalized interactions, ensuring every guest receives a warm, professional, and seamless experience from entry to departure. Key Responsibilities

• Manage the front-of-house guest experience at the restaurant entrance or hostess desk
• Handle restaurant reservations, group bookings, and special requests with meticulous attention to detail
• Greet, escort, and seat guests while ensuring smooth handover to service staff
• Act as a personal liaison for VIPs and regular guests, recognizing their preferences and maintaining high service consistency
• Follow all hospitality protocols, maintain updated reservation logs, and assist with guest recovery where needed
• Uphold the Heart of Jumeirah standards by delivering warm, intuitive, and culturally respectful service

Required Qualifications and Skills

• Minimum of 2 years in guest-facing roles within a five-star hotel or luxury restaurant
• Fluent in English with excellent communication and interpersonal skills
• Highly organized, presentable, and comfortable working in high-profile environments
• Proactive, guest-focused mindset with cultural sensitivity and service integrity
• Experience with restaurant booking systems and SOP adherence preferred

What We Offer

• Competitive, tax-free monthly salary paid in AED
• Extensive F and B benefits and exclusive global hotel discounts
• Annual flight allowance, medical and dental insurance, and paid leave
• Life insurance and performance-linked incentives
• Career development within the globally admired Jumeirah hospitality brand

About the Company Jumeirah Burj Al Arab stands as a symbol of Arabian elegance and world-class service. As the flagship of the Jumeirah Group portfolio, it continues to set benchmarks in luxury hospitality. Employees are part of a prestigious culture built on innovation, warmth, and a commitment to delivering unforgettable guest experiences worldwide.
Post Details Job Start Date
Salary from 6000.00
Salary to 8000.00
Number of Vacancies 1
Location - Location City Dubai Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location '