Job Description

About Jumeirah Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different(TM) brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman's growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East. About the role An exciting role has arisen for a Guest Rekations executive's Role to join the pre-opening at Jumeirah Muscat Bay Resort. The Guest Service Executive will Anticipate and meets guests' needs and requests, ensuring complete guest satisfaction. Recognizes all repeat and important guests. Establishes and develops personal guest contact, promotes feedback and be consistently proactive in anticipating guest needs and requirements Your key responsibilities will include:

Prepare the daily guests' amenity list and distribute it to the respective department. Print and distribute guests' remarks report. Check the previous nights no show and pull out amenities accordingly. Prepare and distribute the daily feedback report. Prepare and distribute the daily guests' amenities list. Updates and maintains all guests' history files Prepare welcome letters for all VIP guests Prepare special guests' letter (i.e. Birthday, Anniversary, Honeymoon etc)

About You Previous Hotel Experience (through studies or work experience) in a 5 star hotel Some Computer Knowledge, i.e. basic experience with windows, internet explorer and word Previous Front Office Experience Previous Experience in Opera About the Benefits This position offers a highly competitive salary and package which includes; housing, annual flight tickets, when applicable, medical and dental coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.