Job Description

As Group Business Systems & Technology Lead, you will act as the hands on architect, builder and operator of the Group's core tech landscape. This is an individual contributor role designed for someone who can move from decision ? configuration ? implementation at pace, balancing strategy with deep technical execution.

• Lead the selection, configuration, and rollout of a group wide CRM tailored to the needs of multiple business units.
• Design and implement CRM workflows, automations, integrations, and reporting to drive adoption and operational consistency.
• Support the deployment and integration of an enterprise ERP across multiple entities, ensuring smooth data, process, and system alignment.
• Manage outsourced engineering partners to deliver secure, high quality applications with clear requirements, timelines, and release standards.
• Establish essential cyber security controls, policies, and awareness practices across cloud, identity, and endpoint environments.
• Administer core SaaS platforms by managing access, configurations, documentation, and day-to-day operational stability.
• Build structured data and reporting workflows to support commercial activity, investor engagement, and decision-making across the group.

High ownership role building the backbone across a multi business family officeIdeal for candidates with strong CRM/ERP implementation experience

• Extensive hands on technology delivery, working directly with CRM, ERP, and cloud business systems.
• End to end CRM and ERP implementation experience, including selecting a platform, customising it for multiple business units, and building workflows, automations, and dashboards.
• Proven ability to manage outsourced developers, including release cycles, requirements, and delivery quality for apps or platforms.
• Solid practical cyber security knowledge, able to set up O365 security, MFA, password policies, and run basic awareness sessions.
• Comfort acting as a systems administrator, managing access, troubleshooting, and keeping tools running smoothly day-to-day.
• Self starter who executes independently, takes direction quickly, and works at pace. Experience working in lean, high output environments where priorities shift and hands on delivery is essential.
• Strong communication and resilience suited to a fast-moving environment.
• Experience in family offices, investment firms (ideally RE), or multi entity structures.

A diversified family office investing in foundational technology systems to unify operations, strengthen governance, improve engagement, and support scale across multiple business lines.

• A high ownership, hands on technology role where you design and build the systems that power multiple fast moving business units.
• Direct access to senior decision makers and the opportunity to deliver visible impact quickly across CRM, ERP, cyber, and core applications.

Skills Required