Job Description

**General Manager - Retail Operations (ACE Division) - Al-Futtaim Dubai**
**Role Summary**
Al-Futtaim Group is hiring a results-driven General Manager to lead retail operations for its ACE division across UAE markets. This senior leadership role focuses on driving sales growth across online and offline platforms, building a high-performance team culture, and leading category management, B2B/B2C development, and strategic expansion in the home improvement sector. Experience in omnichannel retail and e-commerce is essential.
**Employment Overview**
Job Location: Dubai, UAE
Industry: Retail
Function: General Management
Salary: 45000-60000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full-time
**What You'll Do**

• Achieve financial targets including sales, net profit, margins, inventory, and ROI for ACE stores
• Lead the development and execution of short, medium, and long-term business strategies
• Build omnichannel capability through e-commerce expansion and joint in-store trading plans
• Ensure optimal product availability, vendor management, and compliance with procurement guidelines
• Lead and inspire a large, multi-disciplinary team through goal setting, feedback, and talent development
• Optimize cost structures and drive operational excellence across warehouse, distribution, and store systems
• Collaborate with principals and brand partners to maintain exclusivity and introduce innovative ranges
• Leverage SAP and MIS to drive efficiencies in inventory, sales reporting, and customer service delivery
• Embed customer experience and Net Promoter Score (NPS) insights into all business decisions
• Monitor P&L and implement corrective actions to meet plan variances and protect profitability

**Ideal Profile**

• Bachelor's degree (Master's preferred) in Business, Retail Management, or related field
• Extensive experience in large-format retail or home improvement chains (ACE, B&Q, Home Centre, etc.)
• Proven ability to manage multi-store operations, lead transformation, and execute commercial plans
• Strong leadership, analytical thinking, and financial acumen
• Experience with SAP and enterprise reporting systems
• Background in building strategic supplier relationships and managing B2B as well as B2C models
• Demonstrated success in team development, succession planning, and stakeholder alignment

**Why Join Us**

• Be a key decision-maker in one of the most influential retail groups in the Middle East
• Drive innovation in home retail across physical stores and e-commerce
• Collaborate with global brands and shape future retail experiences
• Highly rewarding compensation, leadership visibility, and long-term growth opportunities
• A value-driven organization with an emphasis on excellence, respect, and collaboration

**About the Company**
Al-Futtaim Group, headquartered in Dubai since the 1930s, is a powerhouse in diversified business sectors across 20+ countries. With world-class operations in retail, real estate, automotive, and financial services, the group represents more than 200 global brands. The ACE division is at the forefront of home improvement and lifestyle retail in the region, offering customers a wide selection of practical and premium solutions.
For UAE businesses hiring top executive talent, our platform is the best **free job posting site in UAE 2025** for connecting with quality professionals-sign up now and discover the difference.
Job Title **General Manager - Retail Operations (ACE Division) - Al-Futtaim Dubai**
**General Manager - Retail Operations (ACE Division) - Al-Futtaim Dubai**
**Role Summary**
Al-Futtaim Group is hiring a results-driven General Manager to lead retail operations for its ACE division across UAE markets. This senior leadership role focuses on driving sales growth across online and offline platforms, building a high-performance team culture, and leading category management, B2B/B2C development, and strategic expansion in the home improvement sector. Experience in omnichannel retail and e-commerce is essential.
**Employment Overview**
Job Location: Dubai, UAE
Industry: Retail
Function: General Management
Salary: 45000-60000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full-time
**What You'll Do**

• Achieve financial targets including sales, net profit, margins, inventory, and ROI for ACE stores
• Lead the development and execution of short, medium, and long-term business strategies
• Build omnichannel capability through e-commerce expansion and joint in-store trading plans
• Ensure optimal product availability, vendor management, and compliance with procurement guidelines
• Lead and inspire a large, multi-disciplinary team through goal setting, feedback, and talent development
• Optimize cost structures and drive operational excellence across warehouse, distribution, and store systems
• Collaborate with principals and brand partners to maintain exclusivity and introduce innovative ranges
• Leverage SAP and MIS to drive efficiencies in inventory, sales reporting, and customer service delivery
• Embed customer experience and Net Promoter Score (NPS) insights into all business decisions
• Monitor P&L and implement corrective actions to meet plan variances and protect profitability

**Ideal Profile**

• Bachelor's degree (Master's preferred) in Business, Retail Management, or related field
• Extensive experience in large-format retail or home improvement chains (ACE, B&Q, Home Centre, etc.)
• Proven ability to manage multi-store operations, lead transformation, and execute commercial plans
• Strong leadership, analytical thinking, and financial acumen
• Experience with SAP and enterprise reporting systems
• Background in building strategic supplier relationships and managing B2B as well as B2C models
• Demonstrated success in team development, succession planning, and stakeholder alignment

**Why Join Us**

• Be a key decision-maker in one of the most influential retail groups in the Middle East
• Drive innovation in home retail across physical stores and e-commerce
• Collaborate with global brands and shape future retail experiences
• Highly rewarding compensation, leadership visibility, and long-term growth opportunities
• A value-driven organization with an emphasis on excellence, respect, and collaboration

**About the Company**
Al-Futtaim Group, headquartered in Dubai since the 1930s, is a powerhouse in diversified business sectors across 20+ countries. With world-class operations in retail, real estate, automotive, and financial services, the group represents more than 200 global brands. The ACE division is at the forefront of home improvement and lifestyle retail in the region, offering customers a wide selection of practical and premium solutions.
For UAE businesses hiring top executive talent, our platform is the best **free job posting site in UAE 2025** for connecting with quality professionals-sign up now and discover the difference.
Post Details
Job Start Date
Salary from 45000.00
Salary to 60000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location