Job Description

Senior Manager - Group Operations Controls - Majid Al Futtaim - Dubai, UAE
Position Overview
Majid Al Futtaim Holding is seeking an accomplished Senior Manager - Group Operations Controls to oversee the design, implementation, and governance of operational and compliance control frameworks across the holding company and its operating entities. This role ensures operational excellence, risk mitigation, and adherence to both internal policies and external regulatory requirements, supporting the group's commitment to integrity, efficiency, and sustainable growth.
Job Details
Country: UAE
City: Dubai
Industry: Financial Services
Function: Risk Management-Compliance
Salary: 32000-40000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Design and implement a comprehensive operational and compliance control framework across the holding company and its six operating companies (Opcos).
• Develop, standardize, and enforce internal control policies and standard operating procedures (SOPs) aligned with global best practices and local regulations.
• Conduct risk and control assessments for core operational processes, identifying gaps, inefficiencies, and opportunities for improvement.
• Establish frameworks to monitor and ensure regulatory compliance across jurisdictions, incorporating applicable laws and industry regulations.
• Plan and execute regular control testing, compliance reviews, and internal audits, ensuring timely remediation of identified issues.
• Collaborate with internal and external auditors to facilitate operational and compliance reviews and ensure accurate documentation and follow-up.
• Deliver training programs to business units, enhancing awareness of operational risk management, compliance, and control responsibilities.
• Monitor and report on control performance, using data analytics and dashboards to track key metrics and emerging risk trends.
• Drive continuous improvement initiatives within operational processes to enhance efficiency and reduce control weaknesses.
• Partner with functional heads and leadership teams to embed a strong compliance and risk culture throughout the organization.
• Support alignment of operational control practices with enterprise-level governance, risk, and compliance (GRC) systems.

Candidate Requirements

• Bachelor's degree in Business Administration, Law, Compliance, Finance, or a related discipline.
• Minimum of 8 years of experience in internal controls, operational risk, compliance, or auditing, including at least 3 years in a group-level or leadership role.
• Strong understanding of control and quality management frameworks such as COSO, ISO 9001, ISO 45001, and ISO 14001.
• Hands-on experience in process mapping, SOP development, and control testing.
• Working knowledge of key regulatory domains such as HSE, anti-bribery and corruption, and data privacy.
• Strong analytical, data-driven mindset with the ability to develop KPI dashboards and identify performance trends.
• Proven ability to manage multiple stakeholders and projects in complex, cross-functional environments.
• Excellent communication, presentation, and leadership skills.
• High ethical standards and a proactive approach to compliance and risk management.

Why Join Majid Al Futtaim

• Work within one of the most respected diversified business groups in the region.
• Lead strategic control and compliance initiatives that impact group-wide governance.
• Competitive compensation and family-friendly benefits package.
• Exposure to multi-sector operations across retail, lifestyle, real estate, and entertainment.
• Strong career growth opportunities within an organization known for innovation and sustainability.

About Majid Al Futtaim
Majid Al Futtaim is a leading regional conglomerate headquartered in Dubai, with operations spanning retail, lifestyle, entertainment, and real estate sectors across the Middle East, Africa, and Asia. Guided by a commitment to sustainability and excellence, the group delivers exceptional experiences and value to millions of customers through its world-class brands, pioneering innovations, and long-term vision for responsible growth.
Job Title Senior Manager - Group Operations Controls - Majid Al Futtaim - Dubai, UAE
Senior Manager - Group Operations Controls - Majid Al Futtaim - Dubai, UAE
Position Overview
Majid Al Futtaim Holding is seeking an accomplished Senior Manager - Group Operations Controls to oversee the design, implementation, and governance of operational and compliance control frameworks across the holding company and its operating entities. This role ensures operational excellence, risk mitigation, and adherence to both internal policies and external regulatory requirements, supporting the group's commitment to integrity, efficiency, and sustainable growth.
Job Details
Country: UAE
City: Dubai
Industry: Financial Services
Function: Risk Management-Compliance
Salary: 32000-40000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Design and implement a comprehensive operational and compliance control framework across the holding company and its six operating companies (Opcos).
• Develop, standardize, and enforce internal control policies and standard operating procedures (SOPs) aligned with global best practices and local regulations.
• Conduct risk and control assessments for core operational processes, identifying gaps, inefficiencies, and opportunities for improvement.
• Establish frameworks to monitor and ensure regulatory compliance across jurisdictions, incorporating applicable laws and industry regulations.
• Plan and execute regular control testing, compliance reviews, and internal audits, ensuring timely remediation of identified issues.
• Collaborate with internal and external auditors to facilitate operational and compliance reviews and ensure accurate documentation and follow-up.
• Deliver training programs to business units, enhancing awareness of operational risk management, compliance, and control responsibilities.
• Monitor and report on control performance, using data analytics and dashboards to track key metrics and emerging risk trends.
• Drive continuous improvement initiatives within operational processes to enhance efficiency and reduce control weaknesses.
• Partner with functional heads and leadership teams to embed a strong compliance and risk culture throughout the organization.
• Support alignment of operational control practices with enterprise-level governance, risk, and compliance (GRC) systems.

Candidate Requirements

• Bachelor's degree in Business Administration, Law, Compliance, Finance, or a related discipline.
• Minimum of 8 years of experience in internal controls, operational risk, compliance, or auditing, including at least 3 years in a group-level or leadership role.
• Strong understanding of control and quality management frameworks such as COSO, ISO 9001, ISO 45001, and ISO 14001.
• Hands-on experience in process mapping, SOP development, and control testing.
• Working knowledge of key regulatory domains such as HSE, anti-bribery and corruption, and data privacy.
• Strong analytical, data-driven mindset with the ability to develop KPI dashboards and identify performance trends.
• Proven ability to manage multiple stakeholders and projects in complex, cross-functional environments.
• Excellent communication, presentation, and leadership skills.
• High ethical standards and a proactive approach to compliance and risk management.

Why Join Majid Al Futtaim

• Work within one of the most respected diversified business groups in the region.
• Lead strategic control and compliance initiatives that impact group-wide governance.
• Competitive compensation and family-friendly benefits package.
• Exposure to multi-sector operations across retail, lifestyle, real estate, and entertainment.
• Strong career growth opportunities within an organization known for innovation and sustainability.

About Majid Al Futtaim
Majid Al Futtaim is a leading regional conglomerate headquartered in Dubai, with operations spanning retail, lifestyle, entertainment, and real estate sectors across the Middle East, Africa, and Asia. Guided by a commitment to sustainability and excellence, the group delivers exceptional experiences and value to millions of customers through its world-class brands, pioneering innovations, and long-term vision for responsible growth.
Post Details
Job Start Date
Salary from 32000.00
Salary to 40000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required