to lead its business growth, operational excellence, and strategic direction. This role demands a dynamic leader with deep experience in the UAE's foreign exchange and remittance industry, a strong grasp of Central Bank regulations, and a proven record in expanding business performance through innovation, efficiency, and compliance.
Key Responsibilities
Lead and manage the company's overall business operations, ensuring profitability, sustainability, and full regulatory compliance.
Develop and implement
business development strategies
to expand customer base, enhance product offerings, and strengthen market position.
Oversee day-to-day
exchange and remittance operations
, ensuring optimal performance, accuracy, and customer satisfaction.
Formulate and execute
market entry, pricing, and partnership strategies
aligned with competitive trends in the UAE and GCC.
Establish and monitor
risk and fraud management frameworks
in line with Central Bank of the UAE guidelines on AML/CFT, KYC, and operational risk.
Optimize internal processes, systems, and branch operations to increase efficiency and reduce cost.
Lead, mentor, and develop branch and head-office teams to achieve organizational objectives.
Liaise with regulatory authorities, banking partners, and strategic stakeholders to maintain strong professional relationships and ensure business continuity.
Requirements
Minimum
10-15 years of experience
in the
foreign exchange and remittance sector
, including at least
5 years in a senior leadership or GM role
in the UAE.
Proven success in
business expansion, operational optimization, and risk management
within an exchange house environment.
In-depth understanding of
CBUAE regulations, AML/CFT frameworks, compliance standards, and governance requirements.
Strong analytical, leadership, and decision-making capabilities.
Bachelor's degree in Business, Finance, or related field (MBA preferred).
Excellent communication and stakeholder-management skills.
Job Type: Full-time
Pay: AED20,000.00 - AED30,000.00 per month
Experience:
* Exchange & Remittance Management: 9 years (Required)
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