Job Title

Functional Senior Analyst

Business

Job Purpose

Functional Senior Analyst is responsible for assisting in the design, delivery, and improvement of Applications, Systems, or ERP modules.

Principal Accountabilities

Operational
Should be able to work independently as well as in team. Must possess good analytical and problem-solving skills. Should possess ability to explain technical matters in non-technical terms to customers
Should be able to effectively communicate (verbal or in written) with Customers, team members and Product vendors on the matters related to all functional or technical areas
Documents and maintain Knowledge database to share experience and knowledge with team members to enhance efficiency and reduce single person dependence
Coordinate work tasks with Customer, team members, and Product Vendors to perform the tasks assigned efficiently in Timely manner
Analyses business needs and conceptualises solutions to meet and exceed customer expectations
Should be Customer centric, achieve customer satisfaction and maintain proper perspective in all activities.
Planning and implementing ERP modules and / or additional functionalities in the areas of Finance, Human Resources, Supply Chain, Maintenance, Projects and others
Assessing the feasibility of adopting new modules, features and functionalities
Participating in committees responsible for upgrading or implementing new solutions and improving processes
Formulating functional and technical requirements/specifications in coordination with business owners
Identifies and documents system deficiencies and recommends solutions
Providing internal consultancy for the Managers regarding solutions or business process improvement opportunities
Participating/carrying out software maintenance and updating the Information System in a timely manner when requested

Additional Principal Accountabilities

Experience

Education
Degree: Minimum Bachelor\'s degree in Computer Science, Engineering or Business field or equivalent
Preferable professional certifications: Product Certification in SAP like FI/CO, MM etc.
Experience
7+ of Information Technology experience
3+ years of relevant working experience

ENOC