Job Description

Front Office Receptionist
Location: UAE
Position Type: Full-time
About the Role:
We are seeking a polished and professional Front Office Receptionist to be the first point of contact for our company. The ideal candidate will be the face of our organization, responsible for creating a positive and lasting impression on all visitors and callers. This role requires exceptional communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Responsibilities:
Front Desk & Visitor Management:

• Greet all visitors, clients, and guests warmly and professionally.
• Manage the reception area, ensuring it is tidy and presentable.
• Handle visitor check-ins and check-outs, including issuing security badges and notifying staff of guest arrivals.
• Direct visitors to the appropriate person and meeting room.
• Maintain security by following safety procedures and controlling access (logbook, issuing visitor badges).

Communication & Call Handling:

• Answer, screen, and forward incoming phone calls promptly and courteously.
• Provide basic and accurate company information in-person and via phone/email.
• Manage the company's main email inbox, responding to or directing inquiries as appropriate.
• Receive, sort, and distribute daily mail/deliveries and coordinate courier services.

Administrative Support:

• Schedule and confirm appointments and meetings as requested.
• Assist with administrative tasks such as photocopying, scanning, filing, and data entry.
• Coordinate meeting room bookings and ensure they are prepared for use.
• Order and maintain office supplies for the reception and common areas.
• Provide support to other departments as needed.

Required Skills & Qualifications:

• Experience: Proven experience as a Receptionist, Front Office Representative, or similar role.
• Communication: Strong communication skills in English (both verbal and written). Knowledge of Arabic is a significant advantage.
• Professionalism: Professional appearance and attitude with a friendly, patient, and customer-oriented approach.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Personal Attributes: Excellent organizational and time-management skills. Ability to multitask and prioritize effectively.
• Discretion: High level of integrity and discretion in handling confidential information.
• Availability: Immediate joiners are preferred.

What We Offer:

• A competitive salary and benefits package as per UAE labor law.
• Opportunity to work in a professional and dynamic environment.
• Career growth and development opportunities.

Skills Required