Job Description

Front Office Coordinator / Receptionist
Position Overview
The Front Office Coordinator/Receptionist is the first point of contact for our company, responsible for creating a welcoming and professional atmosphere. This role is critical in managing the reception area, handling administrative tasks, and providing support to ensure smooth daily office operations.
Key Responsibilities
Reception & Front Desk Management

• Greet all visitors, clients, and employees in a professional, friendly, and courteous manner.
• Answer, screen, and forward incoming phone calls promptly and accurately.
• Manage the main reception area, ensuring it is tidy, presentable, and stocked with necessary materials.
• Receive, sort, and distribute daily mail, packages, and courier deliveries.
• Schedule and coordinate meetings, including booking meeting rooms and arranging refreshments.
• Maintain security by following safety procedures and controlling access via the reception desk (issuing visitor badges, monitoring logbook, etc.).

Administrative Support

• Provide general administrative support to various departments as needed.
• Manage office supplies inventory, place orders, and ensure timely replenishment.
• Coordinate with vendors and building management for office maintenance and services.
• Assist with basic IT troubleshooting and coordinate with IT support for office equipment.
• Prepare and modify documents including correspondence, reports, drafts, and memos.
• Assist in the planning and execution of office events and meetings.

Communication & Coordination

• Serve as a central hub for internal communication (announcements, updates).
• Maintain and update internal directories, seating charts, and contact lists.
• Handle sensitive information in a confidential manner.

Qualifications & Skills

• High school diploma required; Associate's degree or relevant certification preferred.
• Proven experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Professional appearance and pleasant demeanor.
• Strong organizational and multitasking abilities.
• Ability to be resourceful and proactive when issues arise.
• Customer service orientation.

Skills Required