We are seeking Italian fluent speakers for our Recovery Specialist position. About us : Invise Consulting is an Online Failed Payments Recovery Service, created to help online retail stores worldwide recover failed payments by adding human sales agents known from traditional retail - Tapped into the new online era. Our team guides your customers over the finish-line and improves your conversion ratios, higher customer satisfaction, recover lost margins and increase customer Retention. What youll do: You will be in charge of helping customers experiencing failed payments online by calling them within a maximum of 5 minutes and assist them with the payment. The process is completely automated. How will you assist customers ? By staying positive and patient. Polite and courteous Guiding them via phone with their devices, phone, tablet, PC. Giving advice about online payments and why they fail. Being 100% Compliant
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