Job Description

We are seeking English fluent speakers for our Recovery specialist position. About us : Invise Consulting is a payment recovery service, created to help online retail stores worldwide recover failed payments by adding human sales agents known from traditional retail - Tapped into the new online era. Our team guides your customers over the finish-line and improves your conversion ratios, higher customer satisfaction, recover lost margins and increase customer Retention. What youAll do: You will be in charge of helping customers experiencing failed payments online by calling them within a maximum of 5 minutes and assist them with the payment. The process is completely automated. How will you assist customers ? A By staying positive and patient. A Polite and courteous A Guiding them via phone with their devices, phone, tablet, PC. A Giving advice about online payments and why they fail. A Being 100% Compliant
Profil Recherche
Requirements

• English Native Speaker
• Previous experience in Sales and Customer Service
• Passion for helping people all around the world.
• Articulate and concise with both written and oral communication.
• Able to stay focused and controlled, ensuring all policy and procedures are followed at all times, delivering first class customer support.
• At least 20 MB of Internet Connection
• 95% of Uptime

Avantages sociaux et autres
Why join Invise consulting ?

• The opportunity to join a fast-growing company and the first failed payments recovery company in Europe.
• 100% Remote, ability to work from wherever you want.
• One of the best commission schemes
• Dynamic Environment
• Training and supervision.
• Diversity of Products.

Our motto is work hard, play harder
Type of contract : Full-time, self-employed
Amplitude horaire
9:00 - 00:00