French & English Customer Service Representative
??????, GZ, EG, Egypt
Job Description
Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services and skills that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.
About the Role:
The Customer Service Representative's role is to identify Customer's needs and provide a solution as quickly as possible. Ensuring that the quantitative and qualitative objectives of the project are met while meeting the Customer's expectations.
Responsibilities:
Communicate with customers via phone Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms
Qualifications:
Excellent command of the French & English language, with excellent verbal and written skills. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
Job Type: Full-time
Pay: Up to E30,000.00 per month
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Job Detail
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Job IdJD2202300
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job Location??????, GZ, EG, Egypt
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EducationNot mentioned