Job Description

We are seeking a

Freelance On-Call IT Support Specialist

to provide timely technical support and assist in managing our digital presence. The ideal candidate should be tech-savvy, proactive, and have a good eye for marketing content creation. This is a flexible, freelance-based opportunity ideal for someone who can jump in when needed and deliver quality support across various IT and digital platforms.

Key Responsibilities:

Provide on-call

IT support

, troubleshoot hardware/software issues, and ensure system functionality. Manage and maintain company

websites

(WordPress or similar platforms), including updates, backups, and optimizations. Support email configurations, user accounts, and minor network-related tasks as required. Assist in the

creation and publishing of marketing content

for the website and social media channels. Use design and content tools (e.g., Canva, Photoshop, WordPress editor) to create visually appealing promotional materials. Coordinate with internal teams for content updates and branding alignment. Help implement and monitor basic SEO and website performance improvements. Maintain documentation of IT processes, support actions, and digital updates.

Requirements:

Proven experience in Website management. Familiarity with

CMS platforms

(e.g., WordPress),

basic HTML/CSS

is a plus. Strong skills in

content creation

and basic digital marketing. Proficiency with tools like

Canva, Adobe Suite, Google Workspace

, etc. Good communication skills and the ability to explain technical concepts to non-tech users. Availability to respond to urgent issues on short notice. Self-motivated and reliable with excellent time management.

Preferred candidates:

Holding a freelance/own visa.
Job Types: Part-time, Contract