Salary & Benefits: (Negotiable based on the expertise)
Important Note: Need candidates to be inside the country
Maintain shift duty schedules based on the monthly roster and planned activities of FMC-Cloud.
Follow up with FMC planning teams for the new projects and required changes.
Perform Hardware ATP testing for the new systems and devices.
Monitor both Huawei NFVI and Microsoft NFVI+ FMC-Clouds on 24 daily bases.
Monitor and observe the alarms and hardware infrastructure related KPIs of both Huawei NFVI and Microsoft NFVI+ FMC-Clouds, and follow it up with the VMs\' owners (Etisalat Teams) and vendors.
Follow up with Etisalat concerned parties and vendors for network incidents, HW related faults, and snags.
Ensure that all planned activities are carried out as per the plan.
Prepare and submit the health check, shift handover, RCA and different technical reports as required.
Ensure O&M and management awareness of the major network faults and service disturbance.
Maintain the record of the faults related to Huawei NFVI and Microsoft NFVI+ FMC-Clouds.
Provide monthly, quarterly and annual report about a general statistic of alarms and faults.
Participates and assists superiors in the preparation of project plans/budgets.
Coordinate as required with other Engineering sections, contractors and consultants and follows up as required.
Perform any other function assigned to him as and when needed.
Handle and close the Remedy Change Records CR and Trouble Tickets OPs assigned to the group of FMC-Cloud.
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