Job Description

FM Administrator
Job Summary:
The FM Administrator is the operational backbone of the facility management department. This role provides critical administrative support, manages documentation, coordinates schedules, and ensures the smooth day-to-day functioning of the FM office.
Key Responsibilities:

• Provide comprehensive administrative support to the FM management team.
• Maintain and organize all FM-related documentation, including contracts, work orders, certificates, and reports.
• Coordinate and schedule meetings, site inspections, and maintenance activities.
• Process purchase orders, invoices, and assist with budget tracking.
• Manage the helpdesk system, logging requests, assigning tasks, and tracking completion.
• Prepare regular reports on FM activities, KPIs, and performance metrics.
• Act as a central communication point between the FM team, vendors, and internal clients.
• Maintain inventory of office and FM supplies.

Qualifications & Experience:

• High school diploma or equivalent; a diploma in Business Administration is preferred.
• Proven experience of 3+ years in an administrative role, preferably within Facility Management, Construction, or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and FM software (e.g., CAFM).
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• High attention to detail and the ability to handle multiple tasks simultaneously.

Skills Required