Job Description

Position

Head of F&B Operations

Department:

Food & Beverage

Experience Required:

Minimum 10-15 years in the Food & Beverage industry, with at least 7-10 years in a senior leadership role.

Job Summary:

The Head of F&B Operations will be responsible for overseeing the overall operational excellence, profitability, and strategic direction of all F&B outlets within the company. This role requires a seasoned leader with strong business acumen, proven operational expertise, and the ability to drive high standards of service, food quality, and customer satisfaction across multiple locations.

Key Responsibilities:

Provide leadership, strategic direction, and operational oversight to all F&B outlets. Develop and implement operational policies, SOPs, and best practices to ensure consistency and efficiency. Monitor financial performance, control costs, and drive revenue growth across outlets. Ensure strict adherence to food safety, hygiene, and quality standards in compliance with company policies and regulatory requirements. Lead, mentor, and develop outlet managers and teams to achieve business goals and maintain high employee engagement. Collaborates Review and analyze sales, customer feedback, and market trends to identify opportunities for improvement and growth. Manage budgets, forecasts, and resource allocation to maximize profitability. Ensure smooth execution of new store openings, renovations, or rebranding initiatives. This

Key Requirements:

Bachelor's degree in Hospitality Management, Business Administration, or related field (Master's preferred). 10-15 and Strong financial and business acumen with proven success in managing multi-outlet operations. In-depth knowledge of F&B operations, customer service excellence, food safety, and industry trends. Demonstrated ability to lead, motivate, and manage large teams effectively. Excellent communication, problem-solving, and decision-making skills. Strong organizational and project management abilities. Ability to work under pressure in a fast-paced, customer-focused environment.
Job Types: Full-time, Permanent

Application Question(s):

are you available to join immediately or any notice period? How many years of FNB Experience do you have? * Current and expected salary