Join the team behind Dubai's most exciting holiday home and real estate experiences.
At
Holiday Boulevard
, we don't just manage properties -- we craft experiences. As a leading player in the Dubai short-term rental and real estate industry, we're redefining property management, investment, and hospitality with innovation, service, and flair.
We're now looking for a
dynamic and detail-oriented Onboarding Specialist
to become a key player in our growth story.
Your Mission
As an Onboarding Specialist, you'll be the first point of contact for our property owners, agents, and partners during the most critical phase -- the onboarding journey. Your role ensures a seamless, professional, and delightful handover process that sets the tone for a long-term relationship.
What You'll Do
Lead the end-to-end onboarding process for new holiday home units, landlords, and brokerage clients.
Collect, verify, and manage all documentation, contracts, and compliance checks.
Coordinate with operations, photography, listings, and account managers to ensure readiness for launch.
Create clear onboarding roadmaps and keep stakeholders informed throughout the process.
Ensure listings are optimized and live on booking platforms (Airbnb, Booking.com, etc.) promptly.
Train new landlords and partners on our systems, processes, and expectations.
Monitor initial performance and flag any operational issues to relevant teams.
Build trust through communication and exceed client expectations.
You Bring
2+ years experience in onboarding, account management, or client services.
Hospitality, property management, or real estate experience preferred.
Interior design experience is a plus.
Exceptional organizational skills and attention to detail.
Outstanding written and verbal communication (English required; Arabic or other languages a plus).
Tech-savvy with CRM and task management tools (e.g., HubSpot, Monday.com).
Problem-solving mindset and a high degree of professionalism.
Passion for customer experience and operational excellence.
Why Join Holiday Boulevard?
Work in a fast-paced, visionary company disrupting the short-term rental and real estate space.
Be part of a passionate, tight-knit team that values ownership and initiative.
Office in Dubai -- one of the world's most vibrant property markets.
Competitive salary and performance-based incentives.
Endless opportunities for growth as we expand into new markets and service lines.
Ready to Own the Onboarding Experience?
If you're detail-driven, client-focused, and passionate about delivering world-class service, we want to hear from you.
Job Type: Full-time
Pay: AED5,000.00 - AED8,000.00 per month
Application Question(s):
Do you have a car?
Please explain the process you follow when onboarding a new property for Holiday Home management.
License/Certification:
* driving license (Required)
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