Job Description

Job Summary:

The Fine Dining Waitress will be responsible for providing an exceptional and seamless dining experience for our guests. This role requires an individual who embodies elegance, professionalism, and has a meticulous eye for detail, particularly those familiar with the high standards and nuanced service styles often found in European fine dining establishments.

Key Responsibilities:

Greet guests warmly and escort them to their tables, presenting menus and explaining daily specials with expert knowledge. Take accurate food and beverage orders, offering insightful recommendations and suggestive selling appropriate wine pairings or other menu items. Serve food and beverages with grace, precision, and adherence to established fine dining protocols (e.g., proper dish presentation, plate placement, wine service etiquette). Maintain a pristine dining area, ensuring tables are set correctly, cleared efficiently, and refreshed as needed throughout the meal. Anticipate guest needs and respond promptly and courteously to all requests, ensuring an uninterrupted and enjoyable dining experience. Possess comprehensive knowledge of all menu items, including ingredients, preparation methods, potential allergens, and beverage offerings (wines, spirits, cocktails). Handle guest inquiries and resolve any service issues professionally and discreetly, escalating to management when necessary. Process payments accurately using POS systems and adhere to all cash handling procedures. Collaborate effectively with kitchen staff and other front-of-house team members to ensure smooth service flow. Adhere to all health, safety, and hygiene standards.

Qualifications:

Minimum of 2-3 years of demonstrated experience as a Waitress in a high-end, fine dining restaurant environment.

Proven experience within the European hospitality sector is highly preferred

, showcasing an understanding of international service standards and cultural nuances. Exceptional knowledge of food, wine, and spirits, including proper serving techniques and etiquette for each. Outstanding communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds. Impeccable personal presentation and grooming standards. Ability to work efficiently under pressure and maintain composure and professionalism in a fast-paced environment. Proficiency in Point-of-Sale (POS) systems. Strong organizational skills and attention to detail. Flexibility to work evenings, weekends, and holidays as required by a fine dining operation. Relevant food handler's permit/certifications (if applicable).
Job Type: Permanent