Job Description

Key Accountabilities


Achieve target productivity and quality scores in order to meet customer experience and KPI goals. Deliver against lead generation targets by using skills and knowledge of products and services to consistently identify opportunities in order to maximize sales potential through the outbound calling. Pre-Process databases, filter and analyses data to classify leads based on defined criteria (e.g.: intention to purchase, company profile, opportunity size etc.) Support in generating good quality of leads to ensure lower churn rates and higher customer loyalty. Capture customer data (e.g.: company profile, customer interest in products and/or services, contact information etc.) Prioritize leads classified and Distribute leads to sales channels.
Qualifications, experience, skills and competencies


Qualifications:


Minimum bachelor's degree in sales/marketing or a related field. Degree in business or IT an advantage.
Experience:


5 - 8 years in a similar/relevant role with minimum 3 years of experience in sales preferably in IT or Telecoms. Understanding and experience of sales management role in Telecommunication industry preferably in mass and SME market sector Good understanding of Mobile and Fixed services Good understanding of driving sales through partners
Skills


Specific experience in directly setting up third party channel partnerships within the virtual network operators (VNO), system integrators (SI), network integrators (NI), value added resellers (VAR) & voice integrators (VI) Knowledge of the VNO, SI, NI & VAR base Detailed understanding and experience of channel sales process & implementing channel programs. * Ability to network within a customer organization to identify key influencers and decision makers demonstrable experience selling complex IT/telecoms solutions through an indirect model solid understanding of IP and Telecoms Industry