Job Description

Job Title Advertising / Media Planning / PR

Experience

School Degree

Description

Role Summary
Provide administrative assistance to support enrollment activities to ensure excellent
service for prospect students and current students in the areas of student recruitment, financial aid services,
admissions and engagement. Act as University frontline personnel in dealing
with, greeting and directing visitors on campus.
Key Responsibilities
Greet
students and general public, direct persons to correct location/department or
person.
Answer multi-line telephone, screen and direct
phone calls.
Handle general questions about the university
and academic programs and provide published material.
Answer prospective student's incoming
calls and ensure accurate and complete information flow to callers.
Handle prospective students walk-in inquiries.
Arrange and conduct campus tours.
Provide information to
prospective students on all issues related to the Enrollment Office.
Support in
preparing reports and records of student inquiries, conversion reports and related reports on a
daily basis.
Participate in school visits and outreach activities as
assigned.
Handle recruitment team s calendar and arrange their
appointments.
Data entry of all students' inquiries.
Follow up with recruitment team on preparing the
enrolment activity report and provide administrative support when required.
Provide assistance to the prospective students application process and advise prospective
students on admission documentation required.
Conduct follow-up enrollment activities such as
phone-calling campaigns.
Handle prospective students services forms for text
books, transportation and visa and follow up with students affairs to ensure
booking of the required services.
Provide logistics and support services to
prior, during and after campus events.
Assist with
student services events on campus, including enrollment, Open House and Welcome
Week
Requirements
Required Education and/or Experience:
1 year of experience in customer service,
recruitment, or account management.
Computer literacy, spread sheets and
database software tools.
Must possess good communication skills including
writing and telephone etiquette.
Ability to stay organized and works in a fast paced
environment.
Bachelor in relevant job discipline, high school
graduates are welcomed to apply.
Part Time opportunity 6 hours per day for 6 days a
week.

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