English Customer Service Rep. ( Banking Sector )
??????, GZ, EG, Egypt
Job Description
About the Role:
We're looking for a passionate and motivated
English Customer Service Representative
to join our team! In this role, you will assist customers by providing information, solving problems, and ensuring a positive experience with our company.?
Responsibilities:
Handle incoming calls, emails, and chat inquiries in English. Provide accurate information about products and services. Resolve customer complaints efficiently and professionally. Follow up on customer requests to ensure satisfaction. Record all customer interactions in the system. Collaborate with other departments to improve the customer experience.
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Requirements:
Excellent command of spoken and written English. Strong communication and problem-solving skills. Previous experience in customer service (6 months of proven experience required). available for rotation shifts Basic computer and typing skills. Ability to work in a fast-paced environment and handle multiple tasks. Positive attitude and team spirit.
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Benefits:
Competitive salary Paid training and career development opportunities. social insurance medical insurance 24/7 transportation provided
Job Type: Full-time
Pay: Up to E21,000.00 per month
Application Question(s):
are you Egyptian? Are you okay with rotation shifts?
Education:
Bachelor's (Required)
Experience:
customer service: 1 year (Required)
Language:
english fluently (Required)
Location:
* Giza (Required)
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Job Detail
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Job IdJD2152965
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job Location??????, GZ, EG, Egypt
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EducationNot mentioned